ICT Technician

Ref: 000476

1. 66 hours; 52 weeks

Permanent Opportunity

Our Vision and Values:

We believe in the importance of children developing well-being and high self-esteem if they are to learn and do well.

We also believe in The Harmony Trust being a ‘GreatPlace2Work’ where staff are supported to thrive by a trust that is committed to learning and education. We have a great team of people working in our Academies. We aim to retain them by investing in professional development, offering opportunities to work across the Trust ensuring Harmony is a great place to work.

Employment Opportunity:

The board of trustees wishes to appoint an enthusiastic IT Technician who shall support across the portfolio of all academies in the Trust. Casual car user allowance applies to this post. The Technicians work generally from a very busy helpdesk and make site visits to a number of academies to resolve any issues required in person that cannot be resolved remotely.

The Harmony Trust was established in February 2014 and currently has 15 schools but looking to expand in the near future. This brings with it exciting opportunities for career progression and development for existing and future employees

The successful candidate will have:

• Experience of installing, configuring and testing computer hardware, network operating systems, AV, software and peripheral equipment.
• A basic knowledge of different operating systems e.g Apple MAC OS, Apple iOS and Microsoft Windows.
• Good communication with different levels of technical ability children, staff and external companies.
• An awareness of VOIP based telephony systems.
• An understanding of AD (Azure AD), Entra, DNS, DHCP and other server environment systems.
• Interpersonal skills to work as a team and build effective working relationships with pupils and staff across the whole trust.
• Organisational skills to prioritise own workloads in conjunction with the Helpdesk issues and line manager expectation
• Understanding of the importance of data protection/ GDPR, confidentiality and IT security issues within the Trust/Academy environment and to ensure the business of the Trust/Academy are protected and pupils are kept safe
• Knowledge of potential health and safety risks and issues working with computers and electrical equipment.
• An understanding of the wider safeguarding agenda working with children and young people.

We can offer you:

• The opportunity to be part of our team, who are committed to educational excellence
• Friendly and supportive staff, parents and trustees,
• A commitment to high quality professional development,
• Opportunity for future career development & progression within the Trust’s portfolio of schools and most importantly the chance to transform the lives of children and really make a difference

The Harmony Trust is committed to safeguarding and promoting the welfare of children and young people and expects all our staff to share this commitment. The successful candidate will be subject to an enhanced DBS and pre-employment checks.

To apply, please follow the link HERE.

Full details of the Trust’s recruitment and selection processes can be found in our Safer Recruitment policy: HERE.

A copy of the school's Child Protection and Safeguarding Policy can be found here HERE.

Right To Work

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