Medical Secretary - Plastic Surgery (Fixed term)
A Vacancy at Lancashire Teaching Hospitals NHS Foundation Trust.
The plastic admin team, is a dedicated administrative team working together to offer a service to patients across Lancashire and South Cumbria. There is an exceptional strong work ethic to support the delivery of care across the region.
Flexible working can be considered within the post, with staff working together to provide the best care to the patients referred into plastic surgery.
You will be responsible for the day to day management of a team of support medical secretaries providing secretarial and administrative support to consultants, junior medical staff and any other staff. You will ensure the efficient channelling of communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust.
You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
Develop and maintain effective working relationships with clinicians, managers and others within the Plastics and Trust wide service users.
Be the point of contact for all non-routine enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquires
Investigate and respond to complaints/incident forms as required, taking action where necessary and reporting to General Manager
Undertake Medical Secretarial Duties- Diary management
- Collation of papers for consultants in support of the preparation for meetings/presentation or the development of reports etc
- Typing of clinic letters or other correspondence produced by consultants, junior medical staff and any other staff.
- Prepare presentation material including power point.
- Utilisation of local or Trust case note tracking system.
- Filing of reports and results.
Action results for cancer patients, ensuring medical and nurse specialists are aware of the results
Identify and manage first line performance or conduct issues in line with Trust policy and Human resource advice.
Plans and organises own work and allocates work to the medical secretarial and clerical/administrative support staff.
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Develop and maintain effective working relationships with clinicians, managers and others within the Plastics and Trust wide service users.
Be the point of contact for all non-routine enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquires
Investigate and respond to complaints/incident forms as required, taking action where necessary and reporting to General Manager
Where necessary coordinate on call rotas and organise cover for clinics.
Where necessary undertake the management of waiting lists for the Directorate.
Responsible for day to day management and practical training of medical secretarial support staff.
This advert closes on Sunday 6 Oct 2024