Divisional Operations Director - UEC Division - Peterborough
Job overview
Lead the Future of Urgent and Emergency Care – Join Our Senior Leadership Team!
We have an exceptional opportunity for an experienced and dynamic Divisional Operations Director to join our Urgent and Emergency Care (UEC) Triumvirate.
As a key senior leader, you will drive transformation, operational excellence and service innovation within a fast-paced, high-impact division that provides urgent and emergency care to over 200,000 patients annually. This role is not just about operational management – it’s about shaping the future of emergency care at a pivotal time of transformation and progress.
Why Join Us?- Be at the forefront of significant transformation and progress in urgent and emergency care.
- Lead within a high performing division that has made remarkable improvements in patient flow and clinical outcomes.
- Work alongside a strong, collaborative senior leadership team that values innovation, compassion and patient centred care.
- Play a vital role in major capital projects, including the redevelopment of Hinchingbrooke Hospital and expansion of Peterborough City Hospital.
- Shape and influence regional and system wide strategy working in close partnership with ICS, local authorities and community providers
About the Division
The Division of Urgent and Emergency Care is one of five clinical Divisions at North West Anglia NHS FT, providing essential services across Peterborough Hospital, Hinchingbrooke Hospital and Stamford and Rutland Hospital.
Main duties of the job
Your role as a Divisional Operations Director
As a strategic leader you will:
- Drive operational performance, financial sustainability and service excellence
- Lead large scale transformation programmes to enhance patient care
- Be a key player in crisis management, emergency preparedness and business continuity planning
- Foster a culture of continuous improvement and compassion for leadership
- Collaborate with system partners to shape regional urgent care strategies
You will work closely with the Divisional Director and Divisional Nursing Director forming a cohesive team dedicated to achieving clinical, operational and strategic goals.
Working for our organisation
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Detailed job description and main responsibilities
Our Division includes:
- Two Emergency Departments
- Same Day Emergency Care Services at PCH & HH
- Acute and short stay medical wards
- Minor Injury Unit and Urgent Treatment Centre
- A dedicated £50 million budget and a 900 strong workforce committed to delivering outstanding urgent care
- A visionary leader with significant NHS senior operations experience.
- Proven expertise in complex service management, transformation and performance improvement.
- Strong financial acumen, including budget management and cost improvement planning.
- A collaborative and resilient leader who thrives in a fast paced ever evolving environment.
- A passion for patient centred care, innovation and system wide working
Join a Trust that is driving change, championing innovation and shaping the future of urgent and emergency care. If you are ready to take on a leadership role where you can make a real impact we want to hear from you.
For an informal conversation please contact - Sonya Gardiner [email protected] our Chief Operating Officer or via her Executive Assistant, Julie Baggaley [email protected] for more information.
Person specification
Qualifications
Essential criteria- Education to degree level or equivalent
- Evidence of current/ recent CPD
- Educated to Master’s degree or equivalent
Experience
Essential criteria- Three years recent experience of Divisional / Directorate level management at a senior level in the NHS with responsibility for operational matters, including clinical quality staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements.
- Experience of developing and implementing information systems.
- Experience leading large-scale transformation programmes and operational service redesign
- Proven ability to lead crisis management responses, including development and implementation of emergency preparedness and business continuity plans.
- Experience implementing and managing digital health initiatives to improve patient pathways and operational efficiency