[ref. e11821116] London - User Research Intern - 6 Months FTC
Job Summary:
Reporting directly to Sr. User Researcher, the User Research Intern will be responsible for assisting in the planning and execution of all phases of the user research process for the regions in our North American & Europe markets. The ideal candidate will be driven, passionate, impactful, and excited to join our growing team.
Requirements
Key Deliverables:
- Support analysis and creation of all reports, doing deep data mining where required.
- Assist in the planning and execution of key User Research projects including research operations, aiding in screener writing, audience selection, project note taking, fielding, survey programing, quantitative/qualitative analysis.
- Help in the management of data collection and analysis of key results.
- Work with the User Researchers to oversee internal and external vendors (coordinate project bids, discover new vendors for nontraditional methodologies, recommend matrix of partners, etc.).
- Assist in all aspects of project management, working cross-functionally with key internal partners and collaborators on key deliverables.
- Be the key advocate for gamers around the world. Partner in championing the UXR internally across key game development milestones and campaign beats.
- Assist in developing internal research databases and maintaining knowledge sharing repositories that allow internal stakeholders easy and agile access to key insights.
- And other duties as required.
Knowledge & Experience:
- Minimum 6 Months' experience in user research or relevant coursework.
- Experience in quantitative or qualitative research, has keen interest in learning new methodologies and frameworks
- Bachelor’s degree in Psychology, Sociology, Anthropology, Human-Computer Interaction, UX, or related fields.
- Solid understanding of UXR research frameworks and requirements for a wide range of methodologies.
- Comfort with digital as well as traditional research methods.
- Strong understanding of the gaming industry and gaming trends across PC/Console/Mobile, etc.
- Top-notch Excel/PowerPoint/Word skills.
- Hands-on experience with statistical and analytics tools [SPSS/RStudio/ Tableau/Google Analytics/NetBase] a plus.
- Excellent writing, presenting, and data visualization skills.
- Superior attention to detail and a passion for precision.
- Flexibility and willingness to work across time zones of global clients as needed.
- Possess exceptional problem-solving and analytics skills.
- Excellence in communication and cross-functional team management skills.
- Self-starter, very detail oriented with the ability to multi-task, meet deadlines, work independently, and maintain highly confidential information.
- Enjoy video games. You don’t have to have reached the top-level cap of Final Fantasy XIV, but you do need to enjoy finding out the why behind what gamers play.
- Are curious, analytical, inquisitive, and naturally fascinated by people: how they shop, who they follow, and how games fit into their lives.
- Do not shy away from asking the hard questions. You know how to respectfully challenge the status quo and dig deep for information.
- Are highly analytical. You are capable of telling stories with numbers and making the complex simple.
- Embrace collaboration and excel at developing strong working cross-functional partnerships. You love working with teams to answer challenging questions.
Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.
Our pledge to D&I
At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all.One of our goals is to champion diversity in games and at work and work together to inspire real change.
Learning and education around D&I will be a key element for us to continue to grow as an organization. With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality.We need all our efforts to continue to build our culture of inclusion and equality.
We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.
Hybrid Working Policy
Square Enix is pleased to be an employer that offers flexibility within the workplace.
We have a hybrid working policy which allows employees to work from the comfort of their home, three days per week, and in our amazing Blackfriars office for the other two.
Or, if being in the Office is your preference, you can choose three days working from our office and two days working from home. The choice is yours!