Receptionist

About Our Client

• Receptionist
• Permanent
• £25,000 + benefits
• Fully office based in North Leicester
• 37.5 hours, Monday to Friday

Job Description

Receptionist:

• Manage inbound calls across all areas as the business requires.
• Answer all calls in a timely, professional manner, meeting established performance standards.
• Signing visitors in and out, ensuring Health & Safety guidelines.
• Remaining resilient when dealing with challenging customers and situations.
• Booking meeting rooms at the head office via Outlook for all the business.
• Manage all inbound & outbound departments post management and distributing to the relevant departments.
• Ordering all stationery and stock taking.
• Ordering lunches and catering.
• Use CODAS to maintain accurate customer history and information - CRM/ERP knowledge desired.

The Successful Applicant

Receptionist:

• Previously worked in a Receptionist & Administrative role.
• Proficiency in Microsoft Office, including Excel and Word.
• Able to handle administrative processes that require accuracy, efficiency, and adherence to deadlines.
• Strong written and verbal communication skills, with the ability to document and present information effectively.
• Familiarity with ERP or CRM systems (Codas preferred but not required).
• Ability to analyse and process data.
• Customer-facing or service-oriented role, managing interactions professionally.
• Fast-paced environment, balancing multiple responsibilities while maintaining quality.

• Permanent
• £25,000 + benefits
• Fully office based in North Leicester
• 37.5 hours, Monday to Friday

Benefits:

• 25 days holiday + bank holidays
• Pension contribution
• Discounts - retailers, gym membership
• Enhanced family policies
• Training opportunities
• Employee Assistance Programme with 24/7 helpline
• 1 volunteering day off every year