Client Manager - Michael Page

About Our Client

My client is a creative agency specialising in branding, design, and strategic communication, working with clients across sectors like destination marketing and higher education.

• Manage client relationships, ensuring smooth project and campaign delivery.
• Take detailed client briefs, identify opportunities, and manage expectations.
• Collaborate with directors to create accurate estimates and production schedules.
• Brief client projects to the studio, ensuring deadlines, budgets, and client satisfaction.
• Attend and contribute to regular internal and external work-in-progress meetings.
• Ensure timely billing and host post-project reviews with clients and the team.
• Proactively seek new business opportunities and client referrals.
• Support directors with pitches, tenders, and attend business development events.

• Strong team player, able to collaborate and work independently.
• Excellent listener and communicator with strong written and spoken English skills.
• Meticulous attention to detail, maintaining professionalism in all tasks.
• Highly organised, able to multitask and prioritise under pressure.
• Practical problem-solver, adaptable and open to change.
• Hands-on and willing to take on a variety of tasks.
• Confident in building and maintaining positive client and stakeholder relationships.
• Proficient with Mac-based software, CRM systems, and project management tools like Trello, Slack, and Basecamp.

What's on Offer

This is your chance to become an Client Manager at a creative design agency located in central London.