Enhanced Care Healthcare Support Worker, Band 3 - NHS - ref. u07208423
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
We have a unique new opportunity for you to join our team as an Enhanced Care Healthcare Support Worker (12-month Fixed-Term).
Are you an experienced Healthcare Support Worker with a passion for providing dedicated, person-centred care? This is part of an innovative project aimed at enhancing care for individuals with additional needs. Secondment opportunities are also available.
We’re looking for compassionate and adaptable Healthcare Support Workers who thrive in a more focused care environment, working with a small number of patients or providing 1:1 support. Your role will involve working with teenagers, young adults, individuals with learning disabilities or autism, as well as older adults with dementia or delirium.
In this role, you will be matched with patients daily, adapting your approach to meet their specific needs and interests.
If you are patient, resourceful, and dedicated to making a difference in the lives of vulnerable individuals, we’d love to hear from you.
The proposed interview date is: 05th April
Main duties of the job
Patients are likely to be recent admissions, young people and adults, where clinical staff have not fully diagnosed the cause of the patient’s problems and have identified known additional needs. Their own carers maybe unavailable or the patient is disturbing others overnight.
Main duties:
- Work across Adults and Children's services.
- Be trained in safe hold and participate in restraints where Nasogastric Feeding is required.
- Provide physical care with the assistance of ward staff
- Promote a healthy waking/sleep balance so that patient(s) is (are) able to sleep overnight
- Encouraging activities based on the ‘This is Me’ document, Health passport, High intensity User plan, Health
- Play Specialist recommendations or Hospital Education recommendations as applicable to age and cognition.
- Complete the daily section of the Enhanced Care record
- Engage and involve the patient’s next of kin, family or familiar carers as far as it is possible and safe to do so
Working for our organisation
You will be working in a completely new team. The team manager will allocate Enhanced Care HCSWs to patients who meet the Enhanced Care criteria.
We are keen to improve patient experience, as we want patients to rest and recover from their illness or injury. The vision is that this team will work to structure a patient’s day to ensure that they get sufficient rest between care episodes and that their overnight sleep is maximised.
Because it can be both immensely rewarding and emotionally draining to look after patients with additional needs you will be allocated regular clinical supervision with senior Enhanced Care team staff.
Joining a new team is always exciting, but also a bit uncertain. Everyone will be new to the team so there is considerable scope to be creative and innovative to improve the experience of the patients the team are caring for and for the other patients on each ward, who are not able to sleep because one patient in their bay is agitated
Detailed job description and main responsibilities
You will be a valuable member of the team delivering Clinical and Personal care to patients, this may include washing, dressing and feeding patients. You will also be key in supporting patients with their own self-care and independence.
You will be required to wear a uniform following the Trust uniform policy and will be expected to come to work on time.
You will be supporting registered healthcare staff to deliver high quality, compassionate healthcare to people in accordance with assessed needs and a care plan.
You will be working together with your team to balance different tasks which often change.
Your delegated daily duties will be varied but may include:
- blood pressure monitoring
- oxygen saturation levels
- body temperature
- pulse rate and respiration rate
- glucose monitoring,
- collection and testing of urine,
- faecal and sputum samples
- wound swabs
- removal of urinary catheters
- venepuncture
- recording your actions accurately in relevant IT systems.
Working as part of a team and on your own, you will draw from your knowledge, skills and experience, to make informed decisions and use your initiative, also knowing when to seek support.
We are passionate about patient experience. We know that some people find coming into hospital difficult. Adapting how you communicate to meet the needs of patients, relatives, carers as well as colleagues with kindness and compassion is fundamental to how we work together at Gloucestershire Hospitals.
You will need to promote Infection Prevention and Control, following Trust policies and procedures.
You will ensure all patient-related information is treated sensitively and adhere to the principals of confidentiality at all times.
You will take care in handling patient and Trust property and may be required to order supplies and restock.
You will help to support, develop and welcome new colleagues, students and others to your areaof work.
There will be opportunities to develop your knowledge and skills, specific to your needs and area of work. You will also be supported to obtain your care certificate if you do not already have this.
Additional Contact Details
Ana Gleghorn (Associate Chief Nurse for Workforce & Education)
Email: [email protected]Tel: 0300 422 5036
Person specification
Qualifications and Training
Essential criteria- Level 2 Functional Skills in English and Maths, or equivalent, GCSEs or equivalent.
- Qualifications at level 2 or 3 in Health and/or social care that is nationally recognised. This could be an NVQ, BTEC, apprenticeship or equivalent international qualification in healthcare. OR Able to demonstrate the equivalent level of experience
- Completion of a care certificate
Knowledge and Experience
Essential criteria- Be able to work as a team member
- Experience of time management and prioritising work
- Understands and committed to a caring approach to patients and relatives.
- Experience of providing care in a healthcare or social setting
Skills and Abilities
Essential criteria- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Committed to providing high quality patient care
- Ability to work with minimum supervision to a high standard
- IT skills, basic word, Email, keyboard skills
- Demonstrate an awareness of healthcare work and policies and procedures
The health and wellbeing of our staff and patients remains the priority of the Trust. Vaccination remains the best chance we have of conquering COVID and the Trust encourages everyone to take up this offer.
Please note, this vacancy may close as soon as sufficient applications have been received, so please apply as soon as possible if you are interested. The Recruitment Team are unable to accept any applications after the position has closed on NHS Jobs.
Committed to safeguarding our community
If applicable for the post, all successful candidates will be required to pay for their own Disclosure and Barring Service (DBS) check. The cost will be £29 (standard checks) or £46 (enhanced checks), and will be recovered through two instalments from the candidate's salary.Please contact [email protected] for further information.
The Trust is a safeguarding employer committed to the safeguarding and promotion of welfare of children, young people and vulnerable adults and expects staff and volunteers to share this commitment. The Trust is committed to safe recruitment practices to protect children and vulnerable adults, and any appointment will be subject to satisfactory clearance.As part of the organisation's commitment to Safer Recruitment, candidates may request copies of relevant policies and procedures by contacting the Recruitment Team at [email protected]
Committed to supporting service personnel
As part of our commitment to support Service Personnel, Gloucestershire Hospitals NHS Foundation Trust, in collaboration with the Career Transition Partnership, offer a Guaranteed Interview Scheme for all qualifying Service and Ex-Service Personnel.To qualify for a guaranteed interview, candidates must meet the essential criteria for the post and be either a current member of the Armed Forces, or be within the two year period of resettlement. If this applies to you please email the job reference number and your AR number to the Recruitment Team at [email protected]
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