Senior Collections Manager

About Our Client

Our client is a mid-sized organisation in the Energy & Natural Resources sector, with a reputation for excellence. They place strong emphasis on professional development and are renowned for their commitment towards environmental sustainability.

• Lead and provide direction to collection teams
• Implement effective strategies for debt recovery across credit advisors and team leaders
• Work to improve current processes and ways of working to maximise productivity and essentially reduce debt
• Build strong relationships
• Use reporting to understand where the team are at and where improvements need to be made
• Drive a well motivated and collaborative team
• Coach, guide and support those within the collections department
• Design and monitor recovery strategies
• Analysis of performance KPIs, presenting back to the business around progress, wins, opportunities and risks
• Collaborate with other departments and have strong stakeholder management
• Foster a positive and productive team environment

• A degree in Accounting, Finance, or a related field
• Experience in debt recovery within a similar industry involving corporate debt not just domestic
• Understand litigation and have experience of making decisions within litigation
• Exceptional leadership and team management abilities
• Strong communication and negotiation skills
• Be technologically savvy and pick things up quick
• Comprehensive understanding of debt collection regulations and procedures
• Be confident and credible to work closely with Head of and CEO

• Salary ranging between £50,000 - £65,000 (depending on experience
• Comprehensive benefits, including an Assistance Programme, Life Insurance, and a Critical Illness Scheme
• Generous holiday leave - 24 days plus bank holidays and birthday leave
• Spacious, clean and modern office space with casual dress down
• A collaborative and supportive company culture
• Opportunities for professional growth and progression