Project Manager – Discharge volunteers (Winter Planning)
Job overview
We are looking for an enthusiastic and creative Volunteer Project Manager to join the Public Participation Team.
The Shrewsbury and Telford Hospital NHS Trust is looking for someone who is passionate about involving volunteers in our NHS hospital services. The focus of this project is to expand the existing SaTH volunteering services to support the Trust’s discharge services to:
- Recruit volunteers to support SaTH’s discharge planning processes to speed up the safe discharge of patients from hospital to their home
- Work closely with the Trust’s Clinical Site and Discharge teams
- Develop processes for volunteers to telephone patients following their discharge to identify and support any additional support needs that may arise in the first few days being back at home
- Work with the local community and voluntary sector for any ongoing support identified during the project to reduce the risk of the patient being readmitted to hospital.
- Produce weekly update report on progress
- Where NHS transport is not available have volunteers and transport available (using an NHS pool car) to transport suitable patients and to ensure the patient has support from the volunteer to settle in when arriving back at home
- Work with Helpforce to create evaluation measures and outcome reports and identify any key stakeholders
- Developing and implementing the Trust’s Volunteer Discharge Project plan, which sets out measurable milestones and specific validation points to guarantee and monitor successful implementation.
- Recruit and manage volunteers within the Volunteer Discharge Project and also provide support within the wider volunteer schemes provided by the Trust
- Develop and deliver induction and ongoing training programmes to support volunteers to carry out their roles and to ensure their safety.
- Provide ongoing support and advice to volunteers and to staff who are responsible for managing volunteers within their area.
- Effective communication and influence on staff to implement and engage with the Volunteer Discharge Project within their ward/department.
- Provide regular report updates on the Volunteer project to the Trust and Helpforce as required to meet the criteria of the grant.
- Maintaining and ensuring the volunteers’ Better Impact database is fully utilised and developed.
- To engage with local organisations and communities to promote the Volunteer Discharge Project to those highlighted within the project plan
Working for our organisation
Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.
We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!
The post holder will be part of the Public Participation Department, which includes Community Engagement, SaTH Charity and Volunteers. Within this role you will be part of a small volunteer team, as well as providing support to over 300 volunteers within the Trust.The Public Participation Team is based at William Farr House, Shrewsbury.
Detailed job description and main responsibilities
Please see the attached job description and person specification for further information regarding the main responsibilities of this role.
Person specification
Qualifications
Essential criteria- Educated to Degree level, or equivalent relevant experience
Experience
Essential criteria- Experience of developing Job Descriptions, interviewing, and appointing large numbers of employees/volunteers
- Excellent Project Management Experience – delivering projects to scope, on time and within budget.
- Experience of volunteer recruitment and management
- Experience of NHS volunteer management
Skills
Essential criteria- Knowledge of bespoke software packages/CMS to manage and engage with volunteers
- Good knowledge of the legislation relating to the appointment of and on- boarding of Volunteers.
- Knowledge and techniques used to involve and engage people
By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.
If successful, by completing your application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.
If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider.Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.
If you require the application form in an alternative format, please contact the Recruitment Team on 01743 492402.
In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.
We are committed to making the Trust a great place to work, where all staff can reach their full potential and bring their whole self to work. We believe in promoting and enhancing inclusion, diversity and equality and welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender, disability, race, religion or sexual orientation.
Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. At The Shrewsbury and Telford Hospital NHS Trust, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.You may be just the right candidate for this or other roles.
We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need.We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.
Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.