[ref. b01485418] Restaurant floor manager - Stirling
VISMA FOODS LTD Stirling
We are distinguished and fine dining Indian restaurant nestled in Scotland. Drawing inspiration from India's diverse culinary traditions, We offer a unique dining experience that combines authentic flavors with contemporary elegance. With a commitment to excellence in hospitality and cuisine.
Position Overview:We are seeking an experienced and dynamic Restaurant Floor Manager to lead our front-of-house team at our Stirling Branch. As the Floor Manager, you will play a pivotal role in ensuring the smooth and efficient operation of the restaurant, creating a welcoming atmosphere for guests, and upholding our reputation for exceptional service.
This is an exciting opportunity for an accomplished hospitality professional to manage a renowned dining establishment.
Key Responsibilities:Lead and manage the daily operations of the restaurant, including supervising the front-of-house staff, host/hostess team, and servers.
Provide leadership and guidance to the service team, fostering a positive and motivated work environment.
Ensure that service standards and guest expectations are consistently met or exceeded.
Act as a point of contact for guest inquiries, concerns, and feedback, resolving issues in a professional and efficient manner.
Develop and implement standard operating procedures (SOPs) to maintain high levels of service quality, efficiency, and guest satisfaction.
Collaborate closely with the kitchen team to ensure seamless coordination between front-of-house and back-of-house operations.
Oversee the reservation system and table assignments, optimizing table turnover and seating efficiency.
Monitor and manage inventory of restaurant supplies, including tableware, linens, and service equipment.
Conduct regular training sessions for the front-of-house staff to enhance their product knowledge and service skills.
Manage staffing needs, including recruitment, scheduling, and performance evaluations.
Maintain a strong understanding of the restaurant's menu, including wine and beverage offerings, to assist guests with their selections.
Implement and uphold health and safety regulations, food safety protocols, and hygiene standards.
Collaborate with the marketing and promotions team to plan and execute special events and promotions.
Monitor financial performance, including revenue, costs, and profitability, and implement strategies to achieve financial goals.
Requirements:Proven experience as a Restaurant Floor Manager, Supervisor or Assistant Restaurant Manager in a high-end restaurant or fine dining establishment.
Exceptional leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
Strong problem-solving abilities and the capacity to handle guest complaints and service challenges gracefully.
In-depth knowledge of restaurant operations, including front-of-house and back-of-house functions.
Excellent communication skills, both verbal and written, with a focus on guest satisfaction.
Proficiency in reservation management software and point-of-sale (POS) systems.
A commitment to upholding high standards of service and a passion for delivering exceptional guest experiences.
Familiarity with wine and beverage service, including the ability to recommend and pair wines with meals.
Understanding of health and safety regulations and food safety practices.
Flexibility to work evenings, weekends, and holidays as required.
Benefits: Competitive salary and performance-based incentives.
Opportunity to work in a prestigious and renowned culinary establishment.Ongoing training and development opportunities to enhance your hospitality skills.
Staff meals and discounts on dining experiences at Rishis.
Collaborative and supportive work culture, fostering growth and innovation.
Application Process:If you are a results-oriented and experienced Restaurant supervisor or floor manager with a passion for delivering exceptional guest service and managing a top-tier dining establishment, we invite you to apply by submitting your resume and a cover letter detailing your relevant experience to info@rishisindianaroma.com Please include "Restaurant Floor Manager Application" in the subject line of your email.
We look forward to the opportunity to welcome you to the Rishis team and continue delivering extraordinary dining experiences together.
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