Food and Beverage Outlet Manager

Food and Beverage Outlets Manager - Park Plaza London Riverbank

As our F&B Outlets Manager, you will lead the breakfast and in-room dining teams, ensuring exceptional service. You'll be hands-on, inspiring your team to deliver first-class food and beverage experiences, and upholding the highest standards of quality, efficiency, and guest satisfaction.

At Park Plaza, authenticity is at the heart of everything we do. Our purpose is to create valuable memories for our guests and value for our people and communities. We foster a culture of connection, creativity, and growth, empowering our teams to deliver unforgettable experiences every day.

Key Responsibilities as an F&B Outlet Manager:

• Oversee daily operations of the breakfast restaurant and room service, ensuring smooth, efficient, and guest-focused service.
• Lead, train, and motivate the team, fostering a positive and inclusive work environment in line with PPHE's values.
• Manage scheduling, payroll, and performance reviews for both outlets.
• Collaborate with the kitchen and other departments to ensure timely and accurate service.
• Monitor guest feedback and implement improvements to enhance the guest experience.
• Maintain compliance with health, safety, and hygiene standards.
• Control costs, manage budgets, and monitor inventory for both outlets.
• Drive upselling initiatives and maximise revenue opportunities.
• Support recruitment, onboarding, and ongoing development of team members.

About You:

• Proven experience in a supervisory or managerial F&B role within a hotel environment.
• Strong leadership, communication, and organisational skills.
• Passion for delivering exceptional guest service and developing your team.
• Flexible to work early mornings, evenings, weekends, and holidays as required

What We Offer to our F&B Outlet Manager:

• Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
• Two free meals per day
• Recommend a friend scheme - up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• 24/7 employee assistance programme
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

Ready to create memorable guest experiences with us? Apply now!