HR Hub Assistant
We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion.When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
Previous applicants within the last 6 months need not apply
The role is part of a team supporting the delivery of a customer focused service to the Trust. The post holder will be responsible for providing administrative support to the HR Hub team, undertaking data input, dealing effectively with customer enquiries, maintaining the document management system and providing generalist administrative support to all aspects of the teams delivery of service.
You should have experience of a wide range of clerical duties and an understanding of data protection and confidentiality, and demonstrated excellent customer service skills.
This role would be suitable for anyone looking to gain/expand their experience in a transactional HR/recruitment setting.
Main duties of the job
Good IT skills including experience of using Microsoft Office and a high level of data input skills is required. You must be able to demonstrate organisational skills with the ability to meet deadlines and work under extreme pressure whilst maintaining accuracy and attention to detail.
You must have good written and oral communication skills, as well as good interpersonal skills and be able to exercise common sense with the ability to work as part of a team and work on your own initiative.
Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed job description and main responsibilities
Please ensure you read the Job description and Person Specification attached to the advert in full before applying.
Person specification
Knowledge, Training & Experience
Essential criteria- Experience of a wide range of clerical duties.
- General understanding of Data Protection and confidentiality.
- Experience in data processing preferably in payroll/HR systems.
- Knowledge of ESR or other payroll/HR systems
Skills and Aptitudes
Essential criteria- Ability to work under pressure and to tight deadlines.
- Ability to maintain attention to detail and accuracy
- high level of data input skills
- good communication skills
- organisational ability
- Good IT skills with experience of using MS Word, Excel, e-mail and internet.
- Ability to work as part of a team and on own initiative
- Excellent customer service skills
- Ability to maintain confidentiality
Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.
Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.
Right to work - You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are currently able to provide sponsorship for roles that identified under the Health and Care visa, further information on this can be found here Health and Care Worker visa: Your job - GOV.UK (www.gov.uk)
Reference checks - This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made.Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations.
Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’.
DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.
Occupational Health - You will require satisfactory medical clearance.
Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.
From 1^st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments).
If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.