Apprentice Healthcare Support Worker - London

apartmentChelsea and Westminster Hospital NHS Foundation Trust placeLondon calendar_month 

Job overview

15 months fixed apprenticeship as Apprentice Healthcare Support Worker

Are you a caring, kind, and committed individual who is interested to start a career in healthcare? Are you enthusiastic to learn and develop your qualifications, while learning in practice? If yes, this is the opportunity for you!

Healthcare Support Workers are the front line of the healthcare system and are a vital part of the team in supporting patients in different clinical areas. We are looking for keen, compassionate and dedicated Apprentice Healthcare Support Workers to join our team at West Middlesex University Hospital and Chelsea and Westminster Hospital.

Apprentice HCSWs are individuals without prior qualification and experience related to the healthcare setting, but are ready to start learning and at the same time being in paid employment in the same role.

Main duties of the job

As this is an apprenticeship role, you will be required to undertake Off-the-Job/in-house training, online learning, and one-to-one sessions to develop your skills to prepare you for your End Point Assessment. You will also have tripartite reviews with your experienced Practice Development Nurse and line manager.

On completion of your apprenticeship, there will be various career progression opportunities available such as nursing, radiography, digital and technology, data or business administration.

Working for our organisation

Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.

Detailed job description and main responsibilities

Clinical Support Role

Under direct supervision assist with the delivery of care plan as described by the Registered Nurse/ MidwifeAssist patients with their care needs as required reporting any change in the patient’s condition to the registered nurse/ midwife

Support the Registered Nurse/ Midwife and other health professionals with the mobilisation or transfer of patients

Develop awareness of patients in pain and discomfort and report any changes in the patient’s condition to the registered Nurse/ Midwif

Have an awareness of patient’s dietary needs, delivering meals, providing patients with drinks where necessary and providing assistance with eating and drinking if required

Demonstrate an understanding of the different needs of individual patients and their carers/ families

Develop an awareness of vulnerable patients and their safe guarding needs

Under supervision, take and record the patients observations (e.g. temperature, blood pressure) as required and inform the registered nurse/ midwife of any changes in the patient’s condition

Support the patient’s with their elimination needs recording quantities and frequency on the relevant documentation charts as prescribed by the Registered Nurse/ Midwife

Develop an awareness of effective pressure area care and skin assessment supporting the patient to maintain their skin integrity

Person specification

Education and qualifications

Essential criteria
  • Willingness to develop within the health and care training framework
  • Willingness to complete apprenticeship within specified timeframe
Desirable criteria
  • Care Certificate
  • English and Maths qualification Level 1 or equivalent
  • Apprenticeship in Health Level 1 or equivalent

Experience

Desirable criteria
  • Volunteering or work experience within a health setting
  • Recent experience of working in a patient/client care setting or customer-facing environment
  • Volunteering or work experience within a health setting

Skills and knowledge

Essential criteria
  • Effective communication ability, particularly with patients and their relatives/carers
  • Able to provide individualised care and empathy
  • Able to demonstrate knowledge of equality and diversity
  • Able to demonstrate an awareness of the important of confidentiality / privacy and dignity
  • Able to undertake routine personal care duties, referring to supervisor where necessary
  • Basic IT skills
Desirable criteria
  • Able to plan and prioritise own workload
  • Able to communicate effectively with patients, relatives and multi-disciplinary team
  • Ability to work within a multi-disciplinary team
  • Safe Housekeeping skills
Important
  • The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.
  • Please check your emails regularly as this is how we will communicate with you throughout the recruitment process.
  • If you have not heard from us within 3 weeks after the closing date, we regret that this usually means your application was not successful.
  • In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
  • During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
  • Employment at the Trust is offered subject to successful completion of a six month probationary period.
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