Emergency Department Facilities Assistant

Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

We are Compassionate in our thoughts, words and actions

We are Aspirational and have a true desire to be dynamic and to innovate

We are Resourceful and responsible in the way we work and live

We are Excellent in our development, fairness and sharing best practice

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.

Diversity is what makes us interesting… Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Job overview

The Emergency Department are recruiting a Band 2 Facilities Assistant to join our team.

The role will include cleaning of equipment, maintaining a tidy environment, stocking up and maintenance of stock levels on the unit. It will also involve liaising with clinical engineering to ensure the maintenance of equipment and IT to ensure the maintenance of IT equipment.

The successfully candidate will also be involved in transferring patients, equipment within the unit and other areas of the hospital.

You should have excellent communication skills and be able to work effectively as part of a large team; you should also be able to multitask and also be capable of planning your own work.

We are a friendly department which is open 24/7 and are able to be flexible with hours

Main duties of the job

• Participates in cleaning, stocking up and other non-clinical duties as required to ensure the smooth running of the department.
• Cleaning of Equipment as per Infection Control Guideline.
• Transfer of patients within the unit and other areas of the hospital and escorting patients to other departments.
• Maintaining stock areas clean, tidy and maintaining stock supplies on the unit.
• The post-holder is expected to be flexible, multitask, and have the ability to work within a team and independently without direct supervision.
• The post-holder will be expected to provide a vital supporting role to the Emergency Department carrying tasks which will include but not limited to patient and non–patient portering, general maintenance and organisation of stores.

Working for our organisation

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by The Royal Berkshire NHS Foundation Trust as Good.

Our values; Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Detailed job description and main responsibilities

• Communicates effectively and respectfully with patients, their relatives/visitors, ward/team leaders and all members of the multi-professional team utilizing both verbal and non-verbal communication methods.
• Adapts communication methods as required for patients with sensory impairments such as hearing loss, speech difficulties, seeking support and guidance from the Registered General Nurse.
• Works effectively as a member of the team and demonstrate understanding of the role of the team work in delivery of high quality care, understanding of the possible reasons for complaints and works in a manner which minimizes such events seeking the support and the guidance of the Registered General Nurse.

• Maintains standards of Infection Prevention and Control within boundaries of your responsibility.
• Ensuring that the equipment e.g. wheelchairs and trolleys are sited in designated areas are clean, maintained and and available for use at any time.
• Participates in moving and handling patients in a manner which is safe for both the patient, colleagues and the post-holder in accordance to Trust Manual handling Policy and patient's individual risk assessments.
• Participates in cleaning, stocking up and other non-cleaning duties as required to ensure the smooth running of the department.
• Ensure own practice adheres to Trust Infection Control policies and Procedures at all times e.g. Hand Hygiene.

• Demonstrate understanding of the boundaries of the Facilities Assistant role and the ability to assertively refuse to undertake skills/tasks which fall outside of role e.g. undertaking patient assessments.
• Transfer of patients within the unit and other ares of the hospital and escorting patients to other departments.
• Develop working knowledge of Endoscopy equipment and accessories and ordering systems on the unit and Trust.
• Develop and maintains high standards of working relationships with patients, staff, managers as well as other departments in the Trust.
• Attend yearly statutory training, which will include but not limited to Manual Handling, infection Control, Basic Life Support (Resuscitation), Fire and Health and Safety.
• Ensure equipment and trolleys are signed in designated are clean, maintained and available at all times.
• Ensuring the Department corridors, unit entrance are exits are kept clean and tidy, clear of obstacles and rubbish.
• Participate in audits of stock on the unit and maintenance of stock areas on the unit ensuring adequate but not excessive supplies are maintained.
• Ensure the unit meets and maintains a high standard of cleanliness and tidiness at all times. Participate in cleaning, stocking up and other non-clinical duties as required to ensure the smooth running of the unit.
• Contributes generally to the establishment and the development of a quality service.
• Any other duties as required or delegated by the Nurse In Charge.
• Have the ability to work to work within a team and independently without direct supervision.
• Demonstrate a positive attitude.
• Ability to plan, prioritize work load and manage time effectively.
• Ensuring safe movement of medical equipment.

Person specification

Education / Qualifications

• No formal academic qualifications are required. Must be able to communicate effectively in English using both verbal and written means of communication.

Experience

• Experience of working within a team.

• Previous experience of working in a hospital setting.

• Flexible working opportunities and a strong emphasis on your work, life balance
• Annual leave – 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
• NHS pension scheme
• Employee Assistance Programme
• Money Advice Service
• Generous maternity, paternity and adoption leave for eligible staff
• On-site nursery (based at RBH)
• Full educational library services
• Cycle to work scheme, lockable storage for cycles
• Bus to work scheme
• Excellent rail and bus links
• A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system (TRAC). All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.

By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.

The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.

Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.