Clinic Administrator
Job overview
Clinic Administrator - Denton Locality
Band 3
25 hours - Permanent to be worked Monday to Friday 5hrs per day.
**previous applicants need not apply**
We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within a locality providing full clerical support to Health Care Professional teams that are based within the community clinics.As part of the Clinic Administrator role, you will be required to directly line manage a team of Clerical Officers across multiple sites within the locality.
The community clinics currently operate between the hours of 8.00am and 5.00pm, Monday to Friday, however the Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.
As the Clinic Administrator, you will be responsible for staff management and development and this will include managing up to 5 members of staff across the locality, therefore line management experience is essential.
Main duties of the job
Main duties of the job
The designated person responsible for Clerical Staff Management and development.
Managing a range of secretarial/clerical support to Health Professionals and Allied Health Professionals
Undertake duties delegated by management, using own initiative and working without supervision, including financial management.
The post holder will be familiar with a full range of clerical/secretarial tasks and undertake specific duties.
The post holder will be undertaking tasks requiring strict confidentiality.
The post holder may be required to work from any Community Healthcare base according to the needs of the service.
The service operates between the hours of 8am to 8pm using a rota system.
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Education & Qualifications
Essential criteria- English and Maths, GCSE, CSE, level 1 A-C or above
- IT skills in Microsoft Word and Excel
- Ability to travel
- NVQ qualification level 2 or 3 in Business & Administration/Customer Care/Team Leading or equivalent
Knowledge
Essential criteria- Knowledge of Patient Administration systems
- General office duties
- Knowledge of the Microsoft Packages
Experience
Essential criteria- Previous supervisory experience/line management
- Previous experience of working with the general public
- Customer service skills
Skills & Abilities
Essential criteria- Typing/IT skills (email, word processing & file management)
- Good communication skills
- Excellent telephony skills
- Flexibility to cope with the changing needs of the job
- Excellent organisational skills
- Ability to work alone and make own judgements
- NVQ in customer care or equivalent
New colleagues can look forward to a warm welcome here at Tameside & Glossop Integrated Care NHS Foundation Trust.
For our agenda for change staff, we offer a competitive benefits package with regular pay awards, annual leave of 27 days increasing to 33 days after 10 years and access to a competitive Pension Scheme to which both you and the Trust contribute.These terms and conditions are not applicable for Non-Executive positions.
Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies.
At Tameside and Glossop Integrated Care NHS Foundation Trust, we welcome applications from all candidates.
At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.
To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK.
Use of Artificial Intelligence (AI) when writing job applications:
When one has decided to use the help of AI in writing job application, please note that it is essential to personalise the information, especially in the supporting statement segment of application. AI-generated content does not fully grasp the context and requirements of the job one applies to thus producing inaccurate and misleading statements.Full reliance on AI to write application can hinder chances of success at early stage of selection process as it cannot solely showcase how one’s knowledge, experience and skills meet job requirements. It is important that to give personal touch to supporting statement and strike the balance to avoid it sounding robotic.
We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this.
Ordinarily, we accept online job applications only, however, as a part of reasonable adjustments, to meet different needs and requirements and ensure that applicants are able to give their best throughout the recruitment process, consideration will be given to a paper-based application, if requested.Please enquire with [email protected] or pick up an application template in person from our office.
Further details regarding the post can be obtained by contacting a Recruiting Manager as per contact details below.
How do you hear back from us?
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The Trust is committed to making a difference to the environment. Our "Save Planet Tameside & Glossop" strategy means that we work towards protecting our natural environment and "green" workplace practices at all times.