Arena Cleaning Supervisor

Job Advert

discussed on interview

PSS group are a nationwide Soft Facilities Services provider, who work with some of the biggest names in retail, entertainment, facilities management and more.

• To supervise and work with the cleaning team
• To maintain a high standard of cleanliness and hygiene throughout AO Arena Manchester especially pre-event, during event and

post event. (Working shifts as approved by the Arena Cleaning Manager)

RESPONSIBLE TO and REPORTING TO Arena Cleaning Manager

RESPONSIBLE FOR the Cleaning Team

1. To be aware of the conditions associated with the cleaning of the Arena during events relating to the Arena’s site users and to

1. To use the appropriate equipment, materials, tools, chemicals and machinery to ensure the job is done effectively.
2. Cleaning duties daily will include cleaning, washing mops, sweeping, scrubbing, sanitising, shampooing, vacuum cleaning,

1. Specialist cleaning where requested by the client. Check with Arena Cleaning Manager
2. To report any damage / defects to equipment or building (lightbulbs etc) the appropriate person.
3. To liaise with site staff, supervisors and line managers as required.
4. KPI’s Weekly check
5. Work with the Arena Operations Manager to ensure correct staff allocation.

outlined above may be altered as the changing needs of the client may require.

OUR VALUES We want our staff driven by three core values:

• We want everyone to think big for yourselves and for the world around you;
• We want everyone to do the right thing in everything you do, even when this means doing something that’s hard, not popular or

• We want everyone to show strong team spirit, always supporting and driving your team forward We really believe that if we all do

the right thing, support our teams and we all think big, believe big, act big, then the results will be big and positive.

• Show energy, enthusiasm and passion for what you do
• Demand the highest quality in all that you do, and in the work of your team
• Willing to champion new ideas and think beyond the status quo
• Show an ability to think creatively and ‘outside of the box’ in your area of expertise, continually seeking improvements in what

• Be open to new ideas and change where it will have a positive impact on the organisation
• Show a willingness to embrace different ideas and ways of thinking to improve
• Ability to ‘look outside’ – to continually learn about innovations in your field, new ways of doing things, and bring that

• Commitment to self-development, and developing your wider Team
• Ability to self-reflect on yourself, your performance, and to think about how this could be improved further
• Ability to encourage ideas from others in order to improve the organisation and build your team’s confidence.
• Have integrity and honesty in all that you do
• Make decisions that are based on doing the right thing, even when this means that they’re unpopular or will lead to more work
• Take responsibility and ownership for your area of work
• Have difficult conversations or deliver difficult messages if that’s what’s required to do the right thing by our team
• Be transparent and open
• Be resilient and trustworthy
• Stand firm and stay true to our mission Showing Team Spirit
• Understand how you can have a greater impact as a team than you can as an individual
• Understand how you work as part of your immediate team but also a much wider organisation (Client), in working towards our

• Recognise that everyone is important within the Arena Team, and show an ability to build strong working relationships at every

• Recognise and celebrate the success and achievements, no matter how small, of your colleagues
• Be generous with sharing your knowledge to help to develop others • Understand and be willing to receive suggestions and input

• Support your colleagues, even when this means staying a little later, or re-prioritising some of your work