Customer Service Administrator

Customer Service Administrator

Monday - Friday 9 am - 5 pm

I am currently representing a successful manufacturing and distribution company who are looking for an experienced customer service/administrative candidate to grow their team.

Responsibilities:

• Efficiently process customer orders in line with company policies and procedures.
• Professionally respond to customer queries via phone, email, and in-person.
• Ensure sales order acknowledgements are sent to customers following order entry.
• Maintain our CRM database.
• Address and resolve customer complaints to maintain satisfaction.
• Utilise customer feedback to identify new sales, marketing, and product development opportunities.

If you're a strong administrator with excellent customer service and communication skills both verbally and written, please apply and Reed will be in touch.