[ref. d39828202] PMO Manager

Purpose Of Role:

Connected Kerb is looking for an experienced Programme Management Office Manager to join a thriving EV organisation to be a key part of the programme delivery of one of the UK’s leading and fastest growing EV charging infrastructure networks.

The PMO Manager is a key leadership role leading Connected Kerb’s large and Diverse PMO which provide P3M3 management across sales portfolio, programme definition, work package delivery and

operations & maintenance and accountable for overseeing the e2e process. The responsibilities of the PMO Manager include leading the day-to-day activities across the PMO (planning enablers, scheduling, cost management and reporting) providing guidance on PMO policies and processes, overseeing a team of project coordinators, and collaborating with other department leaders to develop projects and programmes.

Key Responsibilities:

• Managing a team of programme & project coordinators
• Collaborating with other department leaders to define, prioritise, and develop projects
• Planning project management, including setting deadlines, prioritising tasks, and assigning team members to various deliverables
• Analysing delivery data, including project budgets, deliverables, risks, and resource allocation.
• Providing delivery performance report to Management
• Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards
• Implementing new and improving existing processes
• Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines
• Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Work with Delivery Manager to eliminate blockers
• Preparing necessary presentation materials for meetings
• Ensure data accuracy on delivery platform (Sitetracker)
• Preparing delivery forecast and projections
• Oversee E2E process from programme definitions, installation to commissioning
• Manage Install Partners, ensuring we have the necessary updated documentation, on-going KPI management, tracking of PO issued against work completed

Requirements

Key competencies/behaviours:

Team Leadership:

• Supervise Teams: Lead and supervise Project Coordinators.
• Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
• Performance Management: Set performance goals, conduct regular reviews, and implement improvement plans as needed.

Stakeholder Management:

• Vendor Management: Manage relationships with install partners and service providers to ensure quality and timely delivery of services.
• Reporting and Documentation:
• Progress Reporting: Prepare and present regular reports on project status, budget, and performance metrics to senior management.
• Documentation: Maintain detailed records of all connection and metering projects, including technical specifications, permits, and correspondence.

• Client focused and able to manage counterparties at the heart of everything we do;
• Commitment to collective decisions and team player mindset;
• Has authority and responsibility for all aspects of a significant area of work, including policy formation and application.

• Sets and communicates contribution expectations, metrics and outcomes for the team
• Empowers and inspires team members to take stretch assignments
• Delegates appropriately - monitors progress and provides support, resources and cover

• Reinforces the Company’s purpose and how each person contributes to it
• Focuses on identifying and championing integrated solutions for clients and stakeholders
• Involves colleagues with the right expertise to optimise decision making

• Proven value engineering to overcome delivery issues
• Thinks strategically to anticipate future trends and changing client needs
• Systematises and continuously improves processes as we grow

Qualifications, Skills and Experience:

• Minimum of 5 years as a PMO Manager or similar role with a proven track record of managing PMO activities ideally involved in delivering energy of network infrastructure projects
• Accredited with APM Practitioner or PMO Practitioner or equivalent
• Ability to forecast, schedule and report infrastructure programmes
• Use of programme management scheduling and planning systems
• Understanding of programme/project definition planning and Critical Path Analysis (CPA)
• Proven Programme leader in identification and mitigation of risk
• Understanding of infrastructure Health, Safety, Environment & Quality, including CDM
• Strong analytical, communication and presentation skills
• Understanding of managing ICP projects to time, quality and budget
• Ability to manage ambiguity and challenges presented by the start-up environment
• Understanding of solutions-oriented individual, proactive in providing pragmatic advice and innovative services delivery.
• Record in developing long term partnerships with internal and external stakeholders.
• Experience in understanding budgets and managing costs.
• Must be eligible to work in the UK.
• PMO/programme scheduling experience
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
• Solid organizational skills, including multitasking and time-management
• Strong client-facing and teamwork skills
• Familiarity with risk management and quality assurance control
• Strong working knowledge of Microsoft Project and Microsoft Planner
• Hands-on experience with project management tools (eg Sitetracker preferable) )
• BSc in Business Administration or related field

Benefits

• 28-days of annual leave, plus your birthday and one volunteering day off
• Sustainable pension contributions
• Private healthcare
• Life insurance
• Employee Assistance Scheme
• Continuous professional development to support your career growth
• A passionate team