Bereavement Officer
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
Armed Forces and Disability Confident guaranteed interview scheme
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment.The scheme will operate for all external recruitment.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification.Reasonable adjustments under the Equality Act 2010 will be considered upon request.
If you require support/adjustments with your application please contact the recruitment team on 01332 788466
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;Job overview
We are looking to recruit a Bereavement Officer to join the Bereavement Team at Queens Hospital Burton but with regular cross-site working between there and the Royal Derby Hospital. This will be dependent on work load. You will have excellent communication and organisational skills which will have been obtained in your work in previous administrative roles.You will be providing a professional, sensitive and compassionate service, dealing with bereaved relatives and be exposed to distressing and emotive situations. The role will require working closely with clinical and non-clinical staff, the Registrar, chaplaincy service, Coroner's office as well as the Medical Examiner and funeral directors.
Advanced IT and literacy skills and experience of using a range of IT applications will be required. Some knowledge of medical terminology will also be required.
Main duties of the job
The Bereavement Officer supports the Senior Bereavement Officer to ensure the smooth and efficient running of the Bereavement office. This post will ensure that they are providing a professional, compassionate and high quality service for relatives of the deceased patients in accordance with national legislation and Trust policies.The Bereavement Officer will support the Senior Bereavement Officer to be responsible for undertaking administrative duties associated with the completion of medical (death) certificates in liaison with stakeholders. The Bereavement Officer will need to ensure that doctors complete the appropriate legal documentation promptly and accurately and provide advice, support and information to facilitate this.
To ensure that newly bereaved families understand the procedures for the registration of a death and provide support in a sensitive and caring manner. To provide cover for the Senior Bereavement Officer during any period of absence. To establish and maintain partnership working with agencies, such as the Registrar Service, Coroner's office, funeral directors, as well as internal services including chaplaincy, mortuary staff, clinical and non-clinical staff.
Closing Date of Applications: 5 June 2025Interview Date: 19 June 2025
Working for our organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Person specification
Education, Training and Qualifications
Essential criteria- Business Administration qualification or equivalent experience
- Advanced level of IT literacy with experience of using a range of IT applications.
- Evidence of Level 2 advanced communication training
Experience & Knowledge
Essential criteria- Experience of working within a team.
- Experience of working in a healthcare setting.
Skills and Ability
Essential criteria- Excellent organisational skills due to fast-pace and frequently changing priorities of tasks in the department.
- Ability to concentrate with multiple interruptions and changing tasks.
Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.
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IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
At UHDB , we offer different ways to work flexibly to each and every one of our colleagues, many of whom already work flexibly at all sites of the Trust.
For our roles we are open to discussing the possibility of part-time/ reduced hours/ compressed hours/ flexible start and finish times/ fixed/flexible shifts/annualised hours/ term time hours/ hybrid working – working partly in the trust/partly at home.
Why don’t you talk to us at interview about the flexibility you would like to explore and what it means to you, and we will discuss what’s possible for the job and team, and the opportunities we might be able to create together.
We can’t promise to give you exactly what you want, but we do promise to work with you to look at all the available options.
Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
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