Customer Advisor

The Storage Team offer top quality self storage, business space, office space, virtual addresses and much more. We are The Place For Space.

New positions will be coming up regularly so please get in touch if you think you would be a good fit for our company.

Part Time Self Storage Customer Advisor Position, 30 hours

If your answer is “CAREER”, then stop batch applying for jobs and give this one some serious time and consideration. We are not just offering a Customer Advisor role, we are offering you the opportunity to join a company at the ground level which is in the middle of rapid expansion.

A company with a focus on promoting from within that thrives on seeing its employees succeed and reach their full potential.

We have an excellent achievable commission package. Starting OTE available is £19,196.40. Last year our Customer Advisors took their basic wage from £11.44 an hour to an average achieved £12.31 an hour.

The Customer Advisor role is merely a stepping on point as we need staff we can fast track to higher positions within the company. With continued expansion comes a need for continued promotion!

Join a company that needs you as much as you need it to help make it a success.

However, don’t just take our word for it, Google ‘The Storage Team’ and you will see our reviews and the positive impact we have on our customers’ lives.

Sounds too good to be true? It’s not! Don’t miss out, get in touch now!

The successful candidates will work at our head office site, The Storage Team Widnes.

Full Time Shifts across Monday - Sunday. (with 2 days off TBC)

Flexibility required to cover holidays / sickness.

Here is an example of what your ROTA could look like:

Sunday Day Off

(NO LATE EVENINGS)

*EXTRA DAY OFF FOR YOUR BIRTHDAY!*

Start Date: IMMEDIATE

• A well presented, sociable and enthusiastic person is required to assist with the day to day running of our Widnes Head Office Self Storage Facility.
• You will be the first point of contact for both new and existing customers. ·
• You will have face to face, telephone and email contact with customers. ·
• The job is situated within a relaxed but professional small team and in a pleasant environment working with nice colleagues and customers. ·
• You will be primarily tasked with ensuring the facilities operate to their most efficient level whilst at the same time displaying a “can do” positive and pleasant attitude with all customers and colleagues.
• This will involve selling storage units and related products as well as general upkeep / cleaning of the facility for our customers. ·
• The successful candidate will report directly to Management and will ideally have previous experience of sales and customer service. ·
• The successful candidate will be required to work both within a small team and lone working.
• The successful candidate will be a key holder and responsible for opening and/or closing the facility.
• Progression opportunities based on performance.
• The successful candidate will need to be flexible in regard to working hours to aid with holiday cover.
• There is a generous bonus scheme in place in addition to the basic salary.
• 4 weeks holiday entitlement.
• Rate: £11.44 / hr
• Full Time OTE: Up to £19,196.40

• Keyboard / IT Skills such as Microsoft Office particularly Excel and Outlook.
• Able to communicate clearly and effectively both verbally and written.
• Experience of sales procedures being set and achieving targets.
• An understanding and experience of health & safety procedures.
• Full driving licence and own car required as the candidate will be required to cover our St Helens, Wigan and Widnes sites.

• Can demonstrate excellent customer service skills through a helpful and “can do” attitude.
• Self motivated, flexible and able to work as part of a small team or alone.
• Of smart appearance.
• Highly punctual and excellent attendance record.
• Able to act off own initiative.

Salary: £17,846.40 - £19,196.40 per year

• Company pension
• On-site parking

• Overtime
• Weekend availability

• Bonus scheme
• Commission pay
• Quarterly bonus