Commissioning Support Officer
What's involved with this role:
Ref number: Gloucestershire 5260799
Please do not apply for this role unless your CV meets the following general requirements, listed below:
You must be UK based and have the right to work in the UK.For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role, initially 3 months. Please do not apply if you are seeking a permanent position.
Skills & Experience:
Processing and administrating invoices and payments or/and willingness to learn about local authority purchasing and payment systems e.g., SAP.Collating and presenting activity data.
Involvement and support to a range of projects that include sensitive areas.
Good written and verbal communication skills.
Data and/or performance management.
What's involved with this role: Delivering an efficient and customer focused service, by processing and responding to incoming applications by processing applications, data, and communicating information and advice where necessary.
Undertaking general clerical and administrative tasks to support the service as required. Triaging applications via emails and the online system. Ensuring an accurate, confidential, and effective service by maintaining up-to-date filing systems (electronically), and security of information in accordance with the policies and procedures of the County Council and relevant legislation.
Key Responsibilities:
Tasks will include having conversations with households regarding the pressures they are facing and understanding their needs, processing applications and making decisions on what will help households with the difficulties they are facing. This will include challenging phone calls, where it may involve de-escalation and signposting households to appropriate support.
Working as a team to support complex cases and problem solve to provide an outcome.ICT skills including excel, emailing in a professional manner. With excel you will be expected to know how to fill in data and create basic formulas.
Promote the Household Support Fund across the county.
Deliver the Household Support Fund within the DWP and the County Council guidelines for expenditure, and the Council’s local policy to allocate funds.
Administer and process applications to the Household Support Fund.
Maintain accurate records.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
***Qualification details and any other experience/skills relevant to the role to help support your application (and help us to help you!) – please give full details within your CV document.
Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms.We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.We will, however, be very happy to receive future applications from you for other roles.
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Job Ref: Gloucestershire 5260799
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.