Mailroom Supervisor
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Venues market.
About The Role: Job Overview
OCS is seeking a dedicated Mailroom Supervisor to ensure the efficient handling of all incoming and outgoing mail. This role also includes setting up meeting rooms within the office environment.
Main responsibilities- Lead a small team through portage and mailroom task
- Distribute daily and weekly tasks and complete projects requirements
- Ensure mailroom is appropriately manned during operational hours 08:00 to 16:30 Monday to Friday.
- All employees working in the mailroom are to be trained specifically for manual handling. Suitable equipment is provided and maintained.
- Carry out deliveries and collections each day to the correct delivery point at the agreed times as per the local arrangements.
- Manage the postal franking service to ensure the most cost effective means of delivery and optimisation of the Royal Mail pricing structure.
- All out-of-hours mail, courier and other packages are to be signed for via security and processed as soon as the post team arrives
- Setting up and turning around rooms to the layout required by clients
- Storing equipment and furniture securely and appropriately when not in use
- Supporting the movement of goods and furniture throughout the building
To succeed in this role, you'll need:
- Proficient in Microsoft Office/Excel.
- Excellent customer service track record, written and verbal communication skills.
- Good attention to detail and level of accuracy.
- Customer-focused and a team player
- Positive attitude and problem-solving skills
- Commitment to achieving results
- A pension scheme to save for the future eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme 'OCS Stars' monetary rewards given to top performers
- Training and Development apprenticeships, elearning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme discounted bicycles
- Access to our Employee Assistance Programme 247 Wellbeing Support
Conditions of Work:
This position will involve a flexible rota based on a 40 hour working week operating a Monday to Friday working week.
How to Apply:If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.