Credit Control Assistant
MHA are recruiting 2 x Credit Control Assistants based at Epworth House, Derby
Permanent - Full Time - 37 Hours per Week.
About the Role:
The successful candidate will report to the Head of Resident Billing and assist in the collection of debts from Residents, Third Parties, Local Authorities and Health Authorities, and apply the organisation's credit control procedures.
You will assist in the credit control of all debts. Writing to residents and third parties re outstanding debts and liaising with the Home Manager and funders where necessary.
For more information about this role, please review the attached Job Description.
Other tasks include:
- Taking debit/credit card payments over the phone. Processing via online system and completing all associated administration tasks.
- Assisting in setting up Direct Debits, writing to resident/family with details.
- Reviewing recent admissions to ensure payment received within timescales and sending initial arrears letter if not.
- Production of arrears letters using pre-defined information and
- Issuing refunds using pre-defined information and templates.
Credit Control experience is required.
About You:
A team player, with good communication skills, excellent literacy and numeracy skills, the ability to work well under pressure and a confident telephone manner are essential.
To apply please visit our website - MHA.org.uk
MHAAs the UK's largest charity care provider, we enable people to live later life well.
Through specialist care homes, thriving retirement living and vibrant community groups and befriending, we inspire the best care and wellbeing at every stage of later life. For more information about MHA, please click here.
Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.
"Agencies: Please note, MHA do not accept unsolicited CV's from any agencies, regardless of whether they are on our Preferred Supplier List (PSL) or not. We only accept CV's from agencies that have been appointed and briefed by MHA's central Talent Acquisition Team."