Customer Service Advisor - Gosforth

7hrs shifts per day across Monday - Saturday between 8-6 (on Saturdays the latest you'll work is 3pm!)

Gosforth based, free parking, training for 5 week is office based, thereafter hybrid working if preferred.

Start dates available in February 2025

Duties:

• inbound customer service
• processing customer requests
• verifying customer identity
• updating customer records
• reporting suspicious calls to the fraud department
• providing a high standard of customer service

Initially you'll start on an agency contract for 6 months, with the view to move to a permanent contract where you will receive the below additional benefits:

• 38 days annual leave AND paid well-being days
• career progression
• Private medical
• 8% employer pension contribution
• hybrid working
• enhanced maternity/paternity (20 weeks full pay!)
• and many more benefits!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age