Primary Care Support Officer

apartmentNorth East & North Cumbria Integrated Care Board placeNewcastle calendar_month 
Are you passionate about health and social care and looking for a role that offers flexibility and growth? At North East and North Cumbria Integrated Care Board, we value work-life balance and offer a range of flexible working options, including hybrid working.

Enjoy a supportive team environment, competitive salary, and opportunities for professional development. Apply now to make a difference in our community!

Flexible Working Options: We understand the importance of work-life balance and offer a range of flexible working options, including part-time and job share. We encourage applicants to discuss their preferred working patterns during the interview process.

Hybrid Working: This role offers the opportunity for hybrid working, allowing you to split your time between our ICB offices and home. We aim to provide a supportive and adaptable working environment that meets the needs of our staff, service delivery and the patients within our Region.

Benefits:

  • Competitive salary and pension scheme
  • Opportunities for professional development and training
  • Supportive team environment
  • Enhanced work-life balance through flexible and hybrid working arrangements
  • Employee Benefits – Salary Sacrifice Schemes such as Lease Cars, Home Electronics, Cycle to Work

Job overview

NHS North East North Cumbria ICB is a key part of the NHS in our region, working to improve the health of our local population, and ensure that all patients can easily access the care they need quickly and easily when they need it.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

We are seeking two Primary Care Support Officers to work as a key members of the ICB's Dental commissioning and contracting team whose overarching goal is to deliver an exciting and challenging primary care dental commissioning and transformation programme across the North East and North Cumbria.
As a Primary Care support officer, you will work as part of a dynamic team, in delivering an effective service supporting the delivery of all elements of the commissioning cycle including, service specification development, procurement, contract management/monitoring and service evaluation and review.

The successful candidate will have: knowledge of administrative procedures, project management and information analysis, excellent time management skills with the ability to prioritise, good oral/written communications skills with the ability to communicate complex information to a wide range of stakeholders, the ability to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines, the ability to pull together comprehensive draft reports, data and letters.

Working for our organisation

Our Integrated Care Board (ICB) is the largest in the country.

The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.

With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas.

These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.

The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.

Detailed job description and main responsibilities

The ICB is responsible for ensuring that high quality and safe health services are accessible to all our communities. It has a wide range of functions including promoting integration of health and care services, improving people's health and wellbeing, and reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across health and care we look after 3.1 million people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas.

These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community-based area providers. The ICB works with our Provider Collaborative too, this includes the 11 NHS foundation trusts in the region to deliver our shared priorities.

Person specification

Qualifications

Essential criteria
  • Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
  • Knowledge of administrative procedures, project management or information analysis.
  • Knowledge of project principles.
  • Previously worked in similar position within the public sector.
  • Commitment to continuing professional development
Desirable criteria
  • Qualified in Prince 2 project management or equivalent

The use of Artificial Intelligence: Whilst the ICB are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

UKVI Sponsorship: Please note that North East and North Cumbria ICB do not hold a UKVI sponsorship license. Therefore, we are unable to proceed with applications that require sponsorship.

Reasonable Adjustments: If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.

Fit & Proper Person Regulations: Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.

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