Housing Officer Neighbourhood Management Team
£36,434 to £39,875 inclusive per year plus essential car user + up to 19.7% employer pension contribution
22 Months Fixed Term Contract
Full-time - 37 hours per week
Flexible working options, Hybrid Working with Partial home working available
Job Ref: P1291
About the role
Our Housing Service are responsible for managing and maintaining 5000 properties including sheltered housing, temporary accommodation as well as general needs tenancies. This post is based within our Neighbourhood Management Team within Tenancy Services section.
About you
You will be responsible for several functions related to estate and tenancy management for secure and introductory tenants. This includes management of nuisance cases, tenancy breaches and successions and assignments. There is a strong emphasis on tenant and leasehold consultation and participation within the responsibilities of this post.You will work with a wide range of stakeholders as well as voluntary sector agencies who provide support and advice to tenants and with Councillors on issues related to their ward.
You must be educated to degree level or will have 3 years previous experience of working in social housing in a front line service managing casework. Working knowledge of relevant legislation and legal procedures relating to tenancy management is essential for this role.A BTEC or equivalent in a Housing related subject is desirable as is demonstrable experience and commitment to tenant involvement and empowerment.
You must be an excellent communicator, be IT literate and ideally be able to use a housing software system. You will be required to attend occasional evening meetings and evening working as needed from time to time. There is a requirement for you to also be available as part of the councils emergency planning arrangements subject to service requirements.Post is subject to a Basic Disclosure Check.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages.Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:- 26.5 days basic annual leave (increasing with service) + bank holidays.
- Local Government Pension Scheme - current employer contribution up to 19.7 percent employer contributions
- Flexible working options
- Staff Parking Permit
- Reimbursement of professional fees
- Comprehensive development and training
- Discounted membership at selected local sports and fitness centres
- Access to discounts and benefits via online platform
This post is subject to a Basic Disclosure Check.
For an informal discussion, please contact Abigail Simons, Senior Neighbourhood Management Officer on 01727 819357
Please select the apply button on the vacancy and follow the steps below:
- Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.
- Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment.
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
For further information and to learn more about the council visit Jobs and Careers or email: recruitment@stalbans.gov.uk or telephone (01727) 819251.Closing date for applications: 7th October 2024
Interviews are scheduled for w/c: 14th October 2024
NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.