Senior Business Support Officer (SO1 - London
The Sunrise Recruitment Ltd London
Job Summary:
We are seeking a highly organized and proactive Senior Business Support Officer to join our team. The Senior Business Support Officer (SO1) will provide administrative, operational, and strategic support to ensure the smooth and efficient running of business operations.
Manage and prioritize requests for information, action, and assistance, ensuring that deadlines are met.
Coordinate and oversee the day-to-day activities of the Business Support team, ensuring smooth operations across all areas.
Act as a point of contact for business support queries, resolving issues or escalating to the appropriate person where necessary.
Assist with the recruitment, training, and induction of new business support staff.
Conduct performance reviews and provide feedback, setting clear objectives for the team and tracking progress.
Ensure team members adhere to policies, procedures, and deadlines, offering guidance and problem-solving support where needed.
Organize meetings, events, and conferences as required, including arranging venues, managing logistics, and preparing materials.
Ensure office systems and processes are efficient, up-to-date, and aligned with organizational goals.
Handle sensitive and confidential information with discretion and in compliance with data protection regulations.
Process invoices, purchase orders, and expenses in a timely manner, ensuring compliance with financial protocols and organizational policies.
Liaise with finance teams to track and report on expenditure and resolve discrepancies.
Assist in the preparation of presentations, reports, and documents for management meetings.
Support the collection and analysis of data to inform business decisions and improve performance.
Identify areas for improvement within business operations, providing recommendations for enhancements.
Support the delivery of projects and initiatives to streamline administrative processes, reducing costs and increasing productivity.
Maintain records of risk assessments and other compliance-related documentation.
Support staff with health and safety inductions and training as necessary.
Key Skills & Qualifications:
Proven experience (at least 2-3 years) in an administrative or business support role, ideally in a leadership or supervisory capacity.
Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously.
Excellent written and verbal communication skills, with the ability to liaise effectively at all levels of the organization.
High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
Strong problem-solving and decision-making abilities.
A high level of attention to detail, with the ability to manage complex tasks accurately.
We are seeking a highly organized and proactive Senior Business Support Officer to join our team. The Senior Business Support Officer (SO1) will provide administrative, operational, and strategic support to ensure the smooth and efficient running of business operations.
This role requires an individual with strong leadership, communication, and multitasking skills, as well as a solid understanding of business processes. The post holder will be expected to oversee a small team, manage key business support functions, and contribute to continuous improvement across various areas of business operations.
Key Responsibilities:- Business Support Coordination:
Manage and prioritize requests for information, action, and assistance, ensuring that deadlines are met.
Coordinate and oversee the day-to-day activities of the Business Support team, ensuring smooth operations across all areas.
Act as a point of contact for business support queries, resolving issues or escalating to the appropriate person where necessary.
- Team Leadership and Supervision:
Assist with the recruitment, training, and induction of new business support staff.
Conduct performance reviews and provide feedback, setting clear objectives for the team and tracking progress.
Ensure team members adhere to policies, procedures, and deadlines, offering guidance and problem-solving support where needed.
- Office and Resource Management:
Organize meetings, events, and conferences as required, including arranging venues, managing logistics, and preparing materials.
Ensure office systems and processes are efficient, up-to-date, and aligned with organizational goals.
Handle sensitive and confidential information with discretion and in compliance with data protection regulations.
- Financial Administration:
Process invoices, purchase orders, and expenses in a timely manner, ensuring compliance with financial protocols and organizational policies.
Liaise with finance teams to track and report on expenditure and resolve discrepancies.
- Reporting and Documentation:
Assist in the preparation of presentations, reports, and documents for management meetings.
Support the collection and analysis of data to inform business decisions and improve performance.
- Process Improvement:
Identify areas for improvement within business operations, providing recommendations for enhancements.
Support the delivery of projects and initiatives to streamline administrative processes, reducing costs and increasing productivity.
- Health, Safety, and Compliance:
Maintain records of risk assessments and other compliance-related documentation.
Support staff with health and safety inductions and training as necessary.
Key Skills & Qualifications:
Essential:
Relevant qualification or equivalent experience in business administration or support (e.g., NVQ Level 3/4 in Business Administration).Proven experience (at least 2-3 years) in an administrative or business support role, ideally in a leadership or supervisory capacity.
Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously.
Excellent written and verbal communication skills, with the ability to liaise effectively at all levels of the organization.
High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
Strong problem-solving and decision-making abilities.
A high level of attention to detail, with the ability to manage complex tasks accurately.
Ability to maintain confidentiality and handle sensitive information responsibly.
London
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LOCATION: Wandsworth, hybrid working, 2 days a week office SW18
PAY RATE: £19.41 PAYE / £25.10 per hour
START DATE: ASAP
DURATION/Hours: 6-week initial contract/ 36 hours a week
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