Band 8A - Deputy Head of Employee Relations
Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
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Job overview
Reporting to the Head of ER Partnering, the post holder will manage the Employee Relations Advisory and Case Investigations Team to ensure the provision of a cohesive, standardised service that delivers consistently high standards of advice, investigations, outcomes and support to the managers and staff within the Trust.They will work in close collaboration with the wider People team to ensure delivery of professional and high-quality ER and investigation services to Trust Divisions and departments.
The post holder will develop and lead the Employee Relations advisory and investigations service, building up the reputation of the Trust as an employer of choice through adherence to best practice principles and ensuring ER partnering, practices and service delivery are standardised throughout the organisation.
The Deputy Head of ER will also provide assurance to the Head of ER Partnering and Health Unit teams on the quality of the services provided through improved key performance indicators and the provision of robust reporting and auditing.
As a senior member of the HR team the post holder will support the development and delivery of the Trust’s People Strategy and policies to ensure that ER services are fully integrated to the needs of the Trust.
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Main duties of the job
You will support the effective delivery of a high quality and professional ER service developing, training and leading a specialist team in providing focused challenge, advice and guidance to managers in the Trust and ensure effective implementation of, and compliance with, all ER policies, procedures, practices and standards - and that the team consistently oversees all stages of employee relations processes, including advising and supporting managers with complex disciplinary matters, appeal panels and attendance at Employment Tribunals as required.
Working for our organisation
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk/
Detailed job description and main responsibilities
The ideal candidate will also hold a degree and be fully CIPD qualified or have equivalent industry experience. You will have the ability to interpret complex information and formulate policies, utilise workforce analytics to optimise decisions and have proven experience of leading and developing a team.You should also have the ability to travel when required, as you will be covering different sites.
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person specification- Experience
- Employee relations experience in a complex, multi-disciplinary and culturally diverse organisation
- Experience of managing a team and setting performance standards and targets.
- Experience of generating, presenting and delivering complex data/reports.
- Experience and knowledge of NHS Terms and Conditions of Service including Agenda for Change.
- Experience of operating effectively in a customer facing environment
- Up to date knowledge of employment legislation and understanding of the risks of non-compliance
- Experience of advising managers on highly complex and serious individual and/or collective conflict situations including disciplinary, capability and grievance issues
- Knowledge and experience of using HR systems
- Experience of Employment Tribunals including organisational representation
- Experience of developing, monitoring and delivering against KPI’s and service standards
- Experience of delivering cost savings programmes.
- Well-developed understanding and awareness of best- practice employee relations methodologies
- Experience of working in a multi-unionised environment
- Experience of Medical and dental terms and conditions of service and MHPS case management
- Education & professional Qualifications
- • Educated to degree level or equivalent
- F/MCIPD or equivalent
- Post graduate qualification/masters level study or equivalent experience
- Royal Free World Class Values
- Demonstrable ability to meet the Trust Values
- Skills and aptitudes
- Able to plan and organise the work of themselves and others to ensure the achievement of targets and outcomes
- Able to provide direct support to managers on complex case management issues.
- Well developed written and oral communication skills
- Able to analyse highly complex information and identify appropriate recommendations
- Able to advise managers on case management issues related to terms and conditions, discipline, capability, grievance or change management.
- Personal Qualities & attributes
- A strong customer focus
- Resilience in challenging situations
- High levels of personal influence
- Covid-19 Vaccination
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
- If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
- Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
- If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
- By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
- Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.