Administrative Support Assistant

Morgan Hunt is currently working with a Membership body based in Sunderland In search for an Administrative Support Assistant!

The post holder will work closely with the Regional Service Manager and Regional Administrator and will provide a comprehensive and confidential administration service in support of the Region's strategic aims, objectives and business plans.

Location: Sunderland at least 1-day-from-office

Key Responsibilities of the new Administrative Support Assistant:

• Be the first point of contact for activists in booking mentorship meetings in accordance with their Activist Pathway and undertake the procedures and processes involved in ensuring that a representative has regular support and supervision meetings, and associated data and recording is undertaken.
• Assist with the answering of incoming telephone calls and redirect calls to the relevant individuals
• Work closely with patch administrators to ensure communications received in relation to member issues and cases are processed appropriately to give prompt and effective support and to ensure the best outcome
• Engage with members and external stakeholders
• Upload correspondence, file notes and other documentation in relation to the region and member case requirements according to regional standards on their Case Management System.
• Open, maintain and close member's case files on their Case Management System

This role closes Monday 20th January 2025. So please do apply ASAP if you have experience previously as an Administrative Support Assistant.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.