Internal Sales and Administration Supervisor

• Annual Salary: £30,000 - £35,000 (depending on experience)
• Location: Thetford
• Job Type: Full-time, permanent, Monday-Friday

We are seeking a proactive and dynamic Internal Sales and Administration Supervisor to oversee our clients sales office operations and manage financial transactions. This role is ideal for someone with a strong background in administration, who enjoys working in a fast-paced environment and has excellent interpersonal skills to liaise effectively with various departments, suppliers, and customers.

Day-to-day of the role:

• Supervise two staff members in the sales office responsible for order input, invoicing, and handling customer queries and complaints.
• Manage email and telephone enquiries promptly and professionally.
• Transfer funds received from customers from the bank to the accounts system electronically.
• Manage the receipt of invoices from suppliers into accounts system.
• Complete approval request forms for payment permissions from Head Office.
• Generate and send monthly customer sales reports to HQ to insure our turnover against non-payment.
• Produce several reports based on sales data.
• General administrative duties.
• Ad hoc tasks to support office staff.

Required Skills & Qualifications:

• Experience in an Administrative role.
• Strong organisational and leadership skills to effectively manage office staff.
• Proficiency in using financial software
• Excellent communication and interpersonal skills, suitable for liaising with multiple stakeholders.
• Ability to work independently and as part of a team.
• An outgoing personality, ideally suited to a role involving significant interaction with others.

Benefits:

• Competitive annual salary based on experience.
• Company pension scheme.
• Employee discount on products and services.
• Flexible work from home options.
• Car allowance or company car provided.
• Performance-based bonus scheme.

To apply for this Internal Sales and Administration Supervisor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.