Customer Service Coordinator

placeColeshill (Warwickshire) calendar_month 

Job Overview

We are currently recruiting for a Customer Service Co-ordinator for a great company voted No.1 best Big companies 2022 and Times Top 50 Employers for Women 2022 & 2024. This company is also the first major contractor & developer to win a Kings award for Enterprise in sustainable development.

The company is looking for a helpful candidate able to work independently while building relationships with customers and colleagues alike providing customer support.

Hybrid Working - 3 days in office.

Job Description
  • Ensure any defects are acknowledged while consulting with subcontractors and are attended within the required time frame.
  • Produce relevant documentation and generated reports in accordance with the Customer Care Plan.
  • Coordinate service engineers diary which includes the forward planning of materials, access and equipment required.
  • Deal with all compliance & complaints to the highest standard in line with customer service procedures.
Requirements
  • Proficient using Microsoft Office and other packages for the collation of data.
  • Experience completing reports.
  • Full UK Driving licence required.
  • Customer service experience

If you are interested please call and ask to speak to Kieran on 0121_633_4443

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