UX Researcher
London
JOB TITLE
UX Researcher (Northampton)
GET THE FUTURE YOU WANT!
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible.Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR ROLE
As an UX Researcher with Capgemini Financial Services, you will be engaging and collaborating with the business and IT stakeholders to articulate solutions at various levels.
In this role you will play a key role in:
- Role Purpose: Focus on creating intuitive customer experiences driven by evidence-based design.
- Team Collaboration: Work with a team of 20+ UX/UI designers, UX copywriters, and product owners.
- Research: Shape and validate research hypotheses across various digital projects.
- Best Practices: Collaborate globally to support consistent best practices and shared research opportunities.
- Project Work: Undertake projects as directed by the Head of UX Research.
- End-to-End Studies: Plan and execute UX research studies to improve web and mobile experiences.
- Communication: Present research conclusions and recommendations to design teams and stakeholders.
- Participant Management: Screen, recruit, and schedule participants for research studies.
- Research Skills: Hands-on experience with behavioral and ethnographic research, usability testing, and survey design.
- Prototyping: Proficient in wireframing and rapid prototyping using tools like Axure and InVision.
- Analytical Abilities: Strong qualitative and quantitative analytical skills with attention to detail.
- Stakeholder Management: Experience in stakeholder interviews and management.
- AGILE Teams: Proven history of working in AGILE cross-functional teams.
- User-Centered Design: Deep understanding of user journeys, personas, and human-centered design.
- Project Management: Ability to manage multiple projects and meet deadlines under pressure.
- Collaboration: Experience working closely with UX designers and developers to drive effective user research.
ABOUT CAPGEMINI
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries.With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
The Group reported 2023 global revenues of €22.5 billion.
Get the future you want | www.capgemini.com
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