IT Technician
This is a Trust wide role as part of the IT support team providing outstanding customer focussed IT support to academies within the Trust, covering all aspects of IT support from end user to equipment and services. This role will require regular travel between academies and the Trust Offices.
We offer a competitive starting salary with generous holiday entitlement of 26-31 days per annum, plus bank holidays. This permanent role is full time and for 37 hours per week, with flexibility on your start and finish times.LwLAT is a small multi-academy trust based in the heart of Leicester City, serving diverse and vibrant communities. We are at an incredibly exciting phase of our development as we look to appoint additional support to our central team.
The successful candidate will be an integral part of the Trust’s central IT Team who demonstrate outstanding customer service, practise and compliance in all they do. The successful candidate will have the technical expertise to provide the right level of support to the team, along with the personal skills to deliver our service to the high levels we expect from all our staff.Responsibilities will include:- Manage own workload through the allocation of calls via the helpdesk.
- Providing outstanding, customer focussed first and second line ICT support to staff and students.
- Maintenance of all ICT rooms and equipment
- Evaluate new and existing software.
- Attend and contribute to ICT related meetings.Closing date: ASAP and Friday 27th September 2024 at 12pm. Strong applications may be considered upon receipt.
This post is subject to a successful Disclosure and Barring (DBS) check and satisfactory references.Salary: Grade 4 points 7 - 10 £24,294 - £ 25,979
Why work for us?Our strength comes from collaboration, with an emphasis on winning hearts and inspiring minds. We know that by positively celebrating and sharing the great work we are doing, through our vision and values, there are no limits to how high we can aim, and to what our students, staff and communities can achieve.
You will be given the opportunity to grow professionally and personally in this role and you will have access to meaningful professional development.As a Trust we value inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, please let us know on your application and we’ll facilitate this wherever we can. We’re keen to ensure our Trust works for everyone, so we particularly encourage applications from different under-represented demographics.
We can offer:- Access to the highly competitive Local Government Pension Scheme
- Favourable annual leave entitlement, above the statutory minimum, plus bank holidays.
- Staff Benefits Package - Access to a huge range of savings from retailers such as Currys, Halfords, Wilko, Asda, Tesco, M&S, Morrisons and many more!
- Cycle to Work – In partnership with Pluxee, this initiative allows you to make huge Tax and National Insurance savings on the cost of a new bike and safety accessories.
- Through the Cycle to Work scheme, savings are achieved via salary sacrifice which is managed by the Trust and lets you spread the cost to make payments more convenient.
- Free Financial Support Service from Barclays - support with all aspects of your financial health and wellbeing, and you don't need to be a Barclays customer to use the service.
- Eye Test Vouchers – Free SpecSavers eye test voucher for eligible staff
- Annual Flu Vaccine – Free flu vaccine voucher for eligible staff
- Access to free Counselling sessions following an initial confidential consultation.
- Free onsite parking
- Free tea and coffee
How to Apply: For safer recruitment purposes we will only accept fully completed application forms through eTeach. CVs and resumes will not be considered. Strong applicants may be invited to interview sooner.
Interviews: To be held at the Trust Offices c/o Lancaster Academy, Knighton Road East, Leicester LE2 6FU, week commencing 30th September 2024.