Contract Support Manager

apartmentNHS Northamptonshire Integrated Care Board placeKettering business_center£37,338 - £44,962/year calendar_month 

Our vision for the future of Northamptonshire’s health and care services is for a positive lifetime of health, wellbeing and care in our community.

Our mission in working together, the reason we do what we do, is to empower positive futures. Wherever we work and whatever our role we all want people in Northamptonshire to be able to choose well, stay well, live well.

Each day our values will help to guide our decisions and what is most important to us:

  • Our patients and our local population come first
  • We work together in an open and accountable way
  • We trust, challenge and support each other
  • We do what we say we will do.

Job overview

This role provides an opportunity to work within the well established contracting team at Northamptonshire ICB. The role allows for a high degree of autonomy working with other teams within the ICB and across many external partners to support the improvement of healthcare provision across Northamptonshire.

Contracting and Procurement provides the foundation for agreements with both health and non-healthcare organisations for the ICB and as such working within the team provides a range of both opportunities and experience for any successful candidate.

Main duties of the job
  • The post holder will be required to develop and implement contracting policy and planning and organise a broad range of activities within their own function / portfolio.
  • The post holder works autonomously towards defined results, with advice and assistance from colleagues.
  • The post holder will support the Senior Contracts and Procurement Managers on Contracts and any other contracts as required within the profile of the Contracting and Procurement Department.
  • The post holder will provide financial assistance including reporting, evaluation of financial plans through project analysis, agreement costing, preparation of reports and investigation of variance from plans/targets.
  • The post holder will provide and organise contract support and management linking with business intelligence, finance and commissioning teams and other ICB colleagues, providers and stakeholders.
  • The post holder may lead on elements of the contract process as well as individual contracts. They will provide project support as required.
  • In line with the requirements of the post holder, they will provide support in relation to formal contract meetings; and deputise where required or attend meetings to support relevant work streams.
  • The post holder will support the Senior Contract and Procurement Managers.
  • The post holder will provide administration support and be responsible for the production of monthly reports and update and complete contract documentation.

Working for our organisation

The Contracting and Procurement Team work in a flexible multi stream format with the expectation that work is completed to the level required within the given timelines. All team members work together to achieve the work requirements with a 'can do' attitude and expect all team members to challenge each other.

Professionalism, hard work and mutual support are expected within the team.

Detailed job description and main responsibilities

Job Description and Main Responsibilities

Your relationships

Your role will report to our Senior Contracts and Procurement Manager and work as part of the Contracting and Procurement Team. You’ll work with a wide range of stakeholders and teams both within the organisation and across the wider system, including:
  • The post holder will work with colleagues in finance, commissioning and information, liaising with the co-ordinating ICBs and Trusts.
  • The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders.
  • Participate in relevant internal and external working groups/projects, services and initiatives to provide information and analytical advice and expertise.
  • Develop and implement data collection systems that will provide accurate and timely data.
  • Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.
  • To liaise with other Managers to share best practice.

Your responsibilities

This below provides an overview of the typical tasks, responsibilities, and expected outcomes – you may be expected to undertake additional or other duties as directed by
your manager.
  • Contribute to performance improvement, taking a lead for identified areas where agreed.
  • Provide coordination of and participate in relevant internal and external working groups and provide project advice, expertise and support where requested
  • Provide relevant and timely specialist advice and guidance on own portfolio of projects/function (for example: service specific reports or project work)
  • Work with members of the Team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.
  • Management of a risk and issues tracking mechanism and its proactive
resolution and escalation processes.
  • Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective.
  • Monitoring service activity and finance against contract.
  • Prepare and provide finance reporting and variance analysis.
  • Evaluate projects/function within identified portfolio for delivery against financial recovery/savings plans through providing sophisticated, high quality project analysis
  • Devise and provide improvements to current management information,
analysing, reporting and suggesting procedures to enhance decision making processes.
  • Ensure timely and accurate information analysis and reporting to management on agreed areas of work.
  • Reporting and analysis of information to support the contract management function.
  • Monitoring services against contractual requirement.
  • Working with business intelligence and finance colleagues to ensure a
consistent and collaborative approach to information solutions.
  • Delegate aspects of Research and Development activities, collating
information, analysing and reporting findings.
  • Contribute to the strategic planning of Team projects, identifying
interdependencies across projects/functions, potential impacts on wider
organisation, resource requirements and building in contingency and
adjustments as necessary.
  • Contribute to the development of performance and governance strategies and the development and implementation of improvement programs, in accordance with Clusters and Sector priorities.
  • Contribute to short, medium and long term business plans, achieving quality outcomes.
  • Contribute to the review and development of existing information management systems and contribute to the development of an integrated approach to, service or initiative management.
  • Develop policies and procedures in own work function with an impact on the Team and wider organisation, as required.
Duties
  • The post holder will be required to develop and implement contracting policy and planning and organise a broad range of activities within their own function / portfolio.
  • The post holder works autonomously towards defined results, with advice and assistance from colleagues and other internal/external reference points
  • The post holder will support the Senior Contracts and Procurement Managers on Contracts and any other contracts as required within the profile of the Contracting and Procurement Department.
  • The post holder will provide financial assistance including reporting, evaluation of financial plans through project analysis, agreement costing, preparation of reports and investigation of variance from plans/targets.
  • The post holder will provide and organise contract support and management linking with business intelligence, finance and commissioning teams and other ICB colleagues, providers and stakeholders.
  • The post holder may lead on elements of the contract process as well as individual contracts. They will provide project support as required.
  • In line with the requirements of the post holder, they will provide support in relation to formal contract meetings; they will also be required to deputise where required or attend meetings to support relevant work streams.
  • The post holder will support the Senior Contract and Procurement Managers to ensure that their workstream of programmes are planned and managed effectively and assist in their successful delivery.
  • The post holder will provide administration support and be responsible for the production of monthly reports. They will update and complete contract documentation.

Person specification

Qualifications

Essential criteria
  • Educated to a minimum of degree level with postgraduate qualification or equivalent experience or competencies.

Experience

Essential criteria
  • Recent significant experience at a managerial level in the NHS or relevant environment with proven track record of using professional knowledge (managerial and/or clinical) to bring about change
Desirable criteria
  • Experience of Acute/Non-Acute Services Commissioning/Contracting
  • NHS Contracting experience

Skills

Essential criteria
  • Highly developed interpersonal, negotiation, influencing and conflict management skills.
  • To be able to travel as required to fulfil the role.
Desirable criteria
  • Experience of creating and giving presentations to a varied group of internal and external stakeholders
  • Ability to analyse very complex issues where material is conflicting and drawn from multiple sources

Understanding

Essential criteria
  • The candidate must display flexibility, enthusiasm and commitment.
Desirable criteria
  • Project leadership expertise.
  • Understanding of the NHS strategy and policy agendas.
  • Understanding of the local NHS structure, strategy, vision and policy

Please note, there is an requirement for all positions at Bands 8b and above to be part of a On Call rota.

All new entrants to the ICB for a permanent position will be subject to a 6 month probationary period. For new entrants appointed on a fixed-term basis, the probationary period is between 1 and 6 months.

We are an equal opportunities employer and all applications will be welcomed and considered regardless of a person’s age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

We welcome applications from disabled candidates and those applicants need only meet the essential criteria to be invited to interview. We will also make any reasonable adjustments to the recruitment process, including the Job Description and Person Specification, to enable you to pursue your application, providing that you inform us of any special requirements.

Arden & GEM CSU administer this account on behalf of the ICB, you may receive communications from both the CSU and the ICB during your recruitment.

If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems in order to support and manage your recruitment and employment within the organisation.

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