Licensing Admin Officer
What's involved with this role:
Temporary Licensing Admin Officer
Walsall RQ1449155
Please do not apply for this role unless your CV meets the following general requirements, listed below:
You must be UK based and have the right to work in the UK.For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role, initially 2-3 months. Please do not apply if you are seeking a permanent position.
Basic DBS disclosure required for this role.
Full UK driving licence required and access to own vehicle.
Key Requirements:
Experience in dealing with Licensing applications, Licensing Act 2003, Gambling Act 2005, Taxi legislation and alcohol license.Good working knowledge of the legislation under the remit of the licensing service, including but not limited to HC/PH licences, Licensing Act 2003, Gambling Act 2005, Scrap Metal Dealers Act 2014, street trading, sex establishments and sex entertainment venues.
Ability to deal competently and confidently with enquiries over the telephone and face to face from members of the public, traders, staff and other service areas about all aspects of the licensing service.Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
The purpose of the role is to under the general direction of the Team Leader Trading Standards & Licensing to process applications for licences, permits, registrations, etc. received by the Council. To deal with enquiries about such licences.
Key Responsibilities:
Under the general direction of the Team Leader Trading Standards & Licensing and supervision of the Senior Licensing Officer, to be responsible for ensuring that the licensing service is efficient and responsive to customer needs.Provide advice and information via the telephone, in person and in writing, to the public, local businesses, legal representatives (e.g. Solicitors) and other council officers on licensing matters, signposting customers to other services where appropriate.
Receive, assess and process all stages of applications for licences, certificates, notices, permits, registrations and similar, including making accurate records.Operate and accurately maintain public and office registers, records and statistics both manually and on computer.
Answer telephone calls and respond to personal enquiries, including the handling of matters which are of a sensitive nature and undertake routine office duties.
Prepare and provide standard/routine letters and memoranda and assist in the collation of information for reports as required by the unit.
Attendance at conferences and seminars as required.
Handle and bank monies received, prepare and issue receipts, invoices and credits and otherwise deal with fees, adhering to the authority’s financial rules and procedures.
Identify licences subject to renewal and ensure appropriate reminders and invoices are issued in an accurate and timely manner.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.1
Job Ref: Walsall RQ1449155
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.