Administrative Assistant/Reception cover
Job overview
To provide comprehensive high quality administrative support to the Undergraduate Medicine Placements team, the Learning Workforce and Learning Quality work streams, as well as the director of Medical Education and the Learning and Development Business manager.This role will also include occasional reception cover for the Education centre as needed.
Main duties of the job
This is a short summary of duties of the role - for a more extensive list please see the full job description- General administration duties including but not limited to photocopying, scanning, book meetings & seminar rooms, set-up AV equipment, send out all relevant information to students, course participants and clinical teachers.
- Proficiently use the Trusts computer systems for example order processing and recruitment, effectively tracking progress to ensure timely completion.
- Keep up to date with Trust policies and procedures and any external legislation or guidance that directly impacts the role for example public health information, education quality standards, and health and safety regulations.
- To offer a comprehensive reception service to users of the Education Centre, portraying a professional and friendly front of house service when providing cover support.
- Answering queries face to face, over the telephone and by email in a prompt and efficient manner.
- To assist the Learning & Development Business Manager to ensure the Education Centre provides a safe and efficient place to deliver and receive teaching.
Working for our organisation
Please see the Full job description and the Chesterfield Royal website for more information about working for our Organisation.
Detailed job description and main responsibilities
This is a 30 hour Band 2 Administrative assistant /Reception cover role.
Please see detailed job description and person Spec for further information
Person specification
Qualifications and Training
Essential criteria- • GCSE English language and Maths (or equivalent)
- • Evidence of training or skills with ‘universal’ IT tools such as Microsoft Word, spreadsheets and / or databases, email software etc.
- • Any other qualification certifying competence in business administration or business management for example NVQ Level 3 in Business Administration.
- • Any other qualification certifying competence in role-relevant skills such as team working, challenging communication etc.
Experience
Essential criteria- • Administrative work for any organisation that includes collaboration with partners and supporting a manager or leader.
- • Previous work within the NHS (any NHS organisation).
- • Working as part of a multidisciplinary team including clinicians.
- • Experience of using a room booking system.
- • Experience in using audio-visual equipment.
- • Experience of utilising a range of digital technologies.
Skills and Knowledge
Essential criteria- • Communication skills, for example dealing with conflict situations, or with learners or patients in distress.
- • Able to work on own initiative and unsupervised.
Personal attributes
Essential criteria- • Flexible approach to work and hours.
- • Team worker.
- • Ability to work collaboratively across boundaries to achieve common goals.
- • Awareness of confidentiality
- • Smart appearance. Pleasant, courteous and confident manner.
Demonstrates our Proud to CARE Values
Essential criteria- Compassion, Ambition, Respect, Encouragement –
Flexible Working
If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.
COVID19 Vaccination
Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.
UK Points-based immigration system
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from 1 January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route.Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK - GOV.UK (www.gov.uk).
It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years.Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)
If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead, which is cheaper to apply for and you do not need to pay the annual immigration health surcharge.
Communications
Communications throughout the application process will be via e-mail therefore please check your e-mail account and Trac account regularly. References are also requested by email (where possible). Therefore to speed up the recruitment process please provide an email address for all referees when completing your application form.
If you require any support in completing the application form, please do not hesitate to contact the HR Support Services team on 01246 513177 and we will be happy to provide assistance.
Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust.
This role is part of the integrated health and social care community across Derbyshire, where there are many opportunities to work across different locations and providers developing new and different skills. Whilst this role is initially based in Chesterfield there may be future opportunities to be based at different locations within the health and social care community which we may talk to you about in the future.
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