Business Change Manager - CSS

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

Our values

The Princess Alexandra Hospital NHS Trust (PAHT) promise to our patients, as identified by our three values which will contribute to improving our patients’ experiences, is:

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts.

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both.

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care.

Job overview

An exciting opportunity has arisen to join The Princess Alexandra Hospital as a Business Change Manager working within the Clinical Support Services Division. This role is an opportunity to become part of a team of Business Change Managers that are embedded within the trusts clinical divisions supporting the delivery of the Trust’s strategic goals outlined in PAHT2030, including a new hospital for Harlow and our wider communities.

Main duties of the job

The post will contribute to the development of the overall strategic direction of services with a particular focus on pathway development, Quality Improvement Programs, data analysis and clinical effectiveness.

Working for our organisation

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.

Detailed job description and main responsibilities

Please see the attached job description and person specification which is available to download at any time.

Person specification

Education and qualifications

• Educated to a degree level or equivalent experience

• Relevant Post-graduate qualifications or equivalent experience
• System redesign qualification e.g., LEAN, six sigma
• PRINCE2 / Programme Management qualification/ training qualification

Experience

• Knowledge and previous experience of development of services and service transformation
• Organising and delivering complex project plans, business cases and strategy documents

• Experience in delivering QI training
• Experience in facilitating the delivery of QI projects, through coaching and mentoring

Skills

• An innovative and creative thinker with the ability to identify business opportunities
• Skilled in the use of software packages to support the creation of high quality business cases, tenders, and reports.
• An ability to convey highly complex and sensitive material accessibly and compellingly.
• Ability to plan and prioritise own work and that of others to meet required deadlines
• Skilled in building productive relationships with stakeholders at all levels

• Ability to coach and mentor colleagues in Quality Improvement methodologies

What we can offer you:

• Full induction and onboarding process in our organisation
• Free car parking for our staff
• Structured pay scheme, including additional living supplement to your basic salary
• Minimum 27 days’ annual leave plus bank holidays (pro rata for part time staff)
• Access to our Alex Lounge, our staff only rest area with free tea and coffee
• Access to NHS Pension scheme
• Flexible working options available, in line with our flexible working policy
• Onsite creche facilities
• Annual appraisals with career pathways
• In-house training courses
• Discounted hospital restaurant
• Staff health and wellbeing health services and complimentary health provision

• Our Trust is committed to promoting equality of opportunity for all its employees. We welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender reassignment, marital status, pregnancy, religion or belief or sexual orientation. Reasonable adjustments to the interview process can also be made for any candidates with a disability
• All new colleagues joining PAHT will be subject to a probationary period of six months
• The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment
• Our Trust is committed to safeguarding and promoting the welfare of children and young people, and vulnerable adults. Offers of employment are subject to pre-employment NHS screening checks
• Providing false or misleading information or unsatisfactory pre-employment checks may result in the offer of a post being withdrawn