Housing Lettings Officer - Triumph Consultants
What's involved with this role:
Temporary Housing Lettings Officer
Bournemouth 5262925
Mainly WFH, although there may be a need to attend the area for property viewings, although this may be negotiable.
Please do not apply for this role unless your CV meets the following general requirements, as well as the more specific ones listed further down the ad:
You must be UK based and have the right to work in the UK.For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role, initially 6-7 months. Please do not apply if you are seeking a permanent position.
Basic DBS disclosure required.
Must be able to travel, using public or other forms of transport where they are viable, or by holding a valid UK driving licence with access to own or pool car.
Key Requirements:
Experience working in a customer services environment, including face to face with members of the public.Experience of working in the financial or recovery sectors including giving financial advice or assisting clients with budgeting.
Experience of housing related services or similar field, or other relevant experience.
Educated to 3 A-levels standard or equivalent experienceEducated to level 3 NVQ Customer service or equivalent.
Strong IT skills.
The purpose of the role is to work in partnership with the Private Rented Sector (PRS) and assist those in housing need to access and sustain PRS accommodation to create long-term sustainable tenancies.
Key Requirements:
Support the administration of financial assistance scheme for landlords, including the tenancy deposit loan and bond schemes processes.Complete rent deposit loan sign ups with clients including financial assessment and giving basic money advice, making repayment agreements in every case.
Contact clients regularly by telephone, letter and in person to recover monies lent by the Authority. Monitor client’s monthly repayments and update support records accordingly. Liaise with colleagues in financial services to ensure maximum income recovery.
Work with deposit protection schemes to ensure accurate and lawful registration and protection of the councils financial interests.Carry out bond claim assessments using gathered evidence which is verified from landlord and tenant.
Maintain positive relationships with private sector landlords and increase access to private sector accommodation through proactive accommodation finding.
To assess the suitability of accommodation for households in partnership with appropriate professionals.
To provide specialist advice on matters relating directly to tenancy advice and allocation of accommodation.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.1
Job Ref: Bournemouth 5262925
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.