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Reporting to the R&BPD, the role involves providing support, guidance, and advice to the firm in identifying and managing regulatory risk and ensuring internal controls manage, measure, and mitigate risk. This is a great opportunity to be part of a new and developing team and make a positive change.

• Assist the R&BPD in the analysis, administration, and processing of claims.
• Assist the Client Service & Complaints Partner in the analysis, and processing of complaints and claims.
• Design, develop and deliver internal regulatory training for new staff at induction and for existing staff as required.
• Undertake regular internal regulatory reviews/audits.
• Review and provide updates on regulatory policies.
• Maintain claims and complaints database/registers and produce regular reports, including Root Cause Analysis, for the Managing Partner (MP) and Senior Management to review, detailing the up-to-date position of claims and complaints.
• Assist the R&BPD liaising with our insurers, external solicitors, and Law South (a group of legal firms who collaborate on a variety of initiatives to improve business practices and development), to ensure matters are documented, progressed, and actioned in a timely manner.
• Provide advice and guidance on internal regulatory queries and support the Risk & Best Practice team with onboarding queries.
• Consider the impact of regulatory changes on internal policies and controls and update as required.
• Undertaking ad hoc projects when requested by the R&BPD.

• Previous experience in a risk and compliance role.
• Previous experience of reviewing and advising on risk and compliance policies and procedures in a law firm.
• Previous experience of designing, developing, and delivering internal regulatory training.
• Previous experience of undertaking internal regulatory audits.
• Detailed knowledge of SRA, AML and/or GDPR requirements and the regulatory framework.
• Ability to support and assist in the development of more junior members of the Risk & Best Practice team.
• Ability to communicate effectively across all parts of the firm.
• Good time management skills, the ability to manage your workload, meet deadlines and prioritise work.
• a flexible and proactive approach with a 'can do' attitude.

• An experienced litigator (solicitor or legal exec) with good knowledge of professional negligence principles and Solicitors Code of Conduct.
• Working knowledge of GDPR requirements.

• 25 days holiday + Bank Holidays
• Life Assurance
• Private medical insurance
• Pension
• Optional Benefits

• 9.00am to 5.00pm, Monday to Friday with 1 hour lunch break; 35 core hours per week

• Full-time; Permanent; Office-Based

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Health & wellbeing programme
• Life insurance
• Private medical insurance
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Salisbury: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person