Catering Assistant - NHS - ref. v54510623

apartmentSandwell and West Birmingham NHS Trust placeSmethwick calendar_month 

Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.

We have three strategic objectives:

People: To cultivate and sustain happy, productive and engaged staff.
Patients: To be good or outstanding at everything we do.

Population: To work seamlessly with partners to improve lives.

We run services from Midland Metropolitan University Hospital, Sandwell Health Campus, City Health Campus, Rowley Regis Community Hospital, Birmingham & Midland Eye Centre, The Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.

Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes.

As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.

Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.

Job overview

The catering department at Midland Metropolitan University Hospital is looking to recruit a part time experienced Catering Assistant to work s at our new Midland Metropolitan University Hospital in Smethwick within retail

Applicants must have previous catering experience in hospitality retail with high standards of work, be an outgoing, hard-working and enthusiastic individual that is able to work on their own initiative.

Hours 22.5 hours per week

Shift pattern

Working relief on a Monday, Tuesday & Friday working between the hours of 7.00am - 20.30pm, Wednesday & Thursday 17.00pm - 20.30pm

Applicants are required to be flexible in their approach to hours and duties and able to work additional shifts as and when required.

Main duties of the job

To carry out a wide range of general catering duties in an efficient and effective manner to ensure that a high quality service is provided at all times. This post has a significant amount of personal contact with Staff, Patients and Members of the Public.

Duties include handling money, serving customers, basic food preparation, using a barista coffee machine, associated general/deep cleaning duties and completion of control paperwork.

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH from 2024 (or beyond).

If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:

  1. Our People – to cultivate and sustain happy, productive and engaged staff
  2. Our Patients – to be good or outstanding in everything we do
  3. Our Population – to work seamlessly with our partners to improve life

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification for full details on what this role entails

Person specification

Experience

Essential criteria
  • Previous catering experience required.
  • To have experience of work in environments where a methodical and organised approach to work can be demonstrated

Qualifications

Essential criteria
  • NVQ 2 Customer Service (or equivalent skills/ experience).
  • To be willing to undertake and achieve the level 2 Food Safety Certificate, COSHH Training and Trust Mandatory Training Courses
Desirable criteria
  • Level 2 Food Safety Certificate
As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service.

We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

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