[ref. d47007424] NHS - Health Care Support Worker (Mental Health)

Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.

We have three strategic objectives:

Population: To work seamlessly with partners to improve lives.

We run services from Midland Metropolitan University Hospital, Sandwell Health Campus, City Health Campus, Rowley Regis Community Hospital, Birmingham & Midland Eye Centre, The Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.

As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.

Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.

Job overview

Are you passionate about making a real difference in the lives of individuals with mental health conditions? Join our dedicated team as a Health Care Support Worker and become a valued part of our compassionate and professional workforce.

Main duties of the job

• Supporting individuals with their personal care needs while promoting independence and dignity.
• Assisting in the delivery of care plans and therapeutic activities.
• Engaging with patients in meaningful conversations to support their emotional and psychological wellbeing.
• Monitoring and reporting changes in patients' conditions to registered healthcare professionals.
• Ensuring a safe and therapeutic environment for patients and staff.

Working for our organisation

Sandwell and West Birmingham NHS Trust is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

We have three newly emerging strategic objectives:

1. Our People – to cultivate and sustain happy, productive and engaged staff
2. Our Patients – to be good or outstanding in everything we do
3. Our Population – to work seamlessly with our partners to improve lives

Detailed job description and main responsibilities

We welcome applications from individuals with experience in mental health care or those looking to develop their career in this field. The ideal candidate will have:

• Experience in a healthcare or support worker role, ideally within a mental health setting.
• A caring, compassionate, and patient-centred approach.
• Excellent communication and teamwork skills.
• The ability to remain calm under pressure and handle challenging situations effectively.
• Completion of de-escalation or brake away training.

If you are dedicated, compassionate, and eager to support individuals with mental health conditions, we would love to hear from you. Apply today and take the first step towards a rewarding career.

Person specification

Experience in a healthcare or support worker role, ideally within a mental health setting.

• Experience in a healthcare or support worker role, ideally within a mental health setting.

Care Certificate / Equivalent Qualification

• Care Certificate / Equivalent Qualification

We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.