Waking Night Support Worker
You'll feel at home here.Working in partnership with the London Borough of Newham and East London Foundation Trust, IBIS House supports people who are medically fit for discharge from mental health inpatient stays but have other barriers to discharge.
These may include housing, living skills, accessing benefits or the community, or other interventions and will be on a person-centered basis. The main aim of the service is to provide short-term support to customers to link with longer-term services to reduce escalations in need and reduce inpatient readmission and reduce pressure on inpatient beds.All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.What you'll do:Building supportive, trusting relationships with customers, and creating a positive atmosphereWorking proactively with other members of the team to handle the service caseload and administrative responsibilitiesConducting key work sessions as required, that are innovative and engaging to achieve Support Plan goalsEnsuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'Providing support with daily living activities, including practical assistance to support customers to independent living e.g., budgeting, cooking, establishing a nighttime routineSupporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygieneAssisting in the recording and reporting of customer incidentsManaging customer referrals, completing assessments, and obtaining and maintaining all relevant paperworkSupport planning, including ward management liaison, medication profiles and medication reviews as required, identifying the goals and steps to support customers to manage their own support and risk and ensuring these are correctly documented within Look Ahead's paperwork.Proactively engaging in learning and development activities to increase knowledge and skills on an ongoing basisMonitoring and reporting on customer interactions, including escalation of any concerns or changes in customer's presentation or welfare.To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefitsFor the full list please see our website.This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look AheadAbout you:Enjoys social interaction and the company of others, joins in local activities to encourage customer involvementExudes a warm friendly presence and open behaviorPrefers working as part of a group or teamIs fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgementHas a practical and logical mind and is naturally well organizedThrives on change and enjoys dynamic diverse environmentsIs confident with high levels of self-esteemIs respectful, articulate, and sensitive in style of communicationIs motivated towards excellence and improvement of personal performance with a can-do attitudeAbility to cope positively with challenging and diverse behaviorWhat you'll bring:Essential:Benchmark Qualification and Experience Level:Typical qualifications from none to NVQ Level 2 or equivalent - whilst you may have little or no previous relevant sector work experience, eagerness to learn and engage with customers positively is a must.Look Ahead values the experience of applicants who have used our services or those similar to Look Ahead services.About us:Look Ahead is a leading, not-for-profit care and support provider in London and the South East.
Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values:We focus on Excellence and innovation.We are Caring and Compassionate.We are Inclusive and Trusted.We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities.
If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021.We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.