Facilities Coordinator - Harrogate
Harrogate
Why Join Us:
Arcus are recruiting for a Hard Services Coordinator to support the delivery of a comprehensive onsite FM service. You’ll help ensure the services delivered meet the needs of the client’s SLAs, are legislative compliant and the environment is in a fit condition to work in, while acting as the main point of contact in the absence of the Regional Manager
About the Job:
The Hard Services Coordinator will liaise with Helpdesk and Compliance teams to plan contractor attendance for PPM works, collate RAMS and Insurance documents, and arrange contractor attendance for remedial repairs/liaise with the client for access/request RAMS.Other responsibilities include;
- Induction of contractors to site and completion of Permit To Work Documentation
- Collate and Review compliance documentation and send to compliance team for processing
- Support Helpdesk team in assigning planned and reactive works to site engineers
- Schedule planned maintenance with client/tenant to minimise disruption
- Review outstanding WO volume and manage outstanding tasks
- Influence and work with client representatives to develop a culture of improvement and build effective relationships
- Liaise with Arcus Management for convenient dates for access of other planned works
- Support Arcus Management team with Quotes Process
- Review quotes with the central teams to ensure accurate detail prior to submission
- Build and maintain effective relationships with client, supplier, and internal teams
- Review of Site Risk Assessments and SOPs communicating any required amendments to HSQE Teams
- General office work & filing of documents
- Monitor output of Arcus engineers and flag any concerns to Arcus Management
- Ordering of tools, materials, uniform and stationary as required and when requested by Arcus Management
To be successful you will have::
The successful candidate will have previous experience in a helpdesk, customer service, or facilities coordination role, and possess strong organisational skills with the ability to manage multiple tasks and prioritise effectively. Other requirements include;- Excellent communication skills, both written and verbal. Co-ordinating works via the telephone will be a large part of this role.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with facilities management software (desirable).
- A customer-focused mindset with a proactive approach to problem-solving.
- Ability to work independently and as part of a dynamic team.
Benefits of Working at Arcus:
- Salary: £28,000 - £33,000
- Up to 4% discretionary bonus scheme, subject to achievement of targets
- 25 days annual leave + Bank Holidays
- Contributory pension scheme of matched contributions between 5% and 6%
- Life Assurance
- Salary Sacrifice Electronic Vehicle Scheme
How to apply?
If you have mobilisation experience and you’re looking to be a part of a growing company! Submit your application today by clicking on the ‘APPLY’ button.
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