Band 2 Hotel Services Catering Assistant - Bath - Avon Products

Job overview

An opportunity has arisen to work for AWP based at Hillview Lodge, Bath within our older adult dementia ward.

We are looking to recruit a full time catering assistant within our inpatient unit, joining the current Hotel Services team to support clinical care, ensuring a clean & safe environment for our service users, staff and visitors.

Main duties of the job

We are looking for somebody to provide a safe, nutritious and responsive food service to the service users on the hospital site as well as undertaking some basic cleaning duties. You should hold a Level 2 Food Hygiene Certificate, or demonstrate a willingness to undertake and have previous experience in a similar role.

Good communication skills are essential, previous experience of catering and/or housekeeping in a similar environment would be an advantage, you will be able to follow written and verbal procedures and instructions, be able to prioritise tasks and to work unsupervised.

This is a full time, permanent post, working 37.5 hours a week 10.00 - 18.30 Monday to Friday.

Please fill in all of the application form.

Unfortunately we also don't offer sponsorship with this position.

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

1. Receipt of chilled/frozen and dry goods checking for quality, quantity and signing for all goods received. Reporting of errors and unacceptable goods to the Hotel Services supervisor.
2. Ordering the daily requirements for inpatient feeding, liaising with nursing staff to identify discharges and update requirements. Monitor meal uptake and adjust requirements within the needs of the patient base.
3. Regeneration of cook freeze/chill menu items according to the guidelines and food safety instructions provided.
4. Preparation of menu items eg sandwiches, cold deserts in accordance with food safety guidelines.
5. Working within the HACCP for the catering operation ensuring all associated record keeping is completed e.g. temperature control sheets, delivery checks, cleaning schedules. Reporting of breaches to the Hotel Services Supervisor and taking remedial action where necessary.
6. Undertake service of inpatient meals in accordance with food safety guidance, portion control and dietetic guidance.
7. Identification to Nursing staff of service users who have not eaten or cannot manage to feed themselves.
8. Ensure service users receive the correct nutritional requirements including special dietary arrangements, liaising with nursing staff as required.
9. To maintain a hygienic and clean condition of the Catering Department including associated areas, equipment and utensils.
10. To prepare and serve refreshments for meetings and functions as required.
11. Collection and delivery of Cook-Freeze food and other food items between Hotel Services and Wards as required.
12. The clearing and dishwashing (by machine or hand) of all equipment .
13. Security of stock, monitoring of stock levels and reordering in accordance with agreed parameters.

1. Undertaking cleaning of dining rooms, lounges and other communal areas in accordance with agreed cleaning schedules.
2. Completion of cleaning schedules.
3. Undertaking flushing in accordance with agreed frequencies and

1. Adhering to infection control polices and procedures.

1. Report all sightings of pests to the Hotel Services Supervisor.
2. Reporting maintenance faults to the Hotel Services Supervisor.
3. Ensure all information appertaining to Patients and staff is kept confidential.
4. Any other Hotel Services duties as may reasonably be requested.

Person specification

Numerate & Literate

• Relevant qualifications - English, Maths, NVQ in catering

Experience

• Previous catering experience

• Previous experience in a catering role or relevant experience

Able to use own initiative

• Evidence in application

Flexible attitude

• Evidence in application

This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

Click here to view our applicant guidance

Please apply to join us, we would love to hear from you. Any personal details you supply to us are kept safe in line with the General Data Protection Regulations.

Adverts normally close for application a few minutes before midnight on the closing date and we will let you know if we are offering you an interview by email via our recruitment system ‘TRAC’. We contact all applicants within 4 weeks after the closing date, so please check your emails regularly once you have submitted your application; you are welcome to contact us, via the TRAC system, if you have any queries about your application.

Please note the use of AI is monitored and if you have used it in your application you are required to declare this.