Passenger Service Agent
- Salary: £12.41 - £12.81 per hour
- Hours: 37.5 hrs per week.
- Contract: Fixed term until October 31st 2025 with the opportunity to become permanent
- Location: Birmingham Airport
Job Description:
Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us!
As a Swissport Customer Service Agents, you will play a vital role in our airport operation and will be responsible for ensuring a positive experience for all passengers between the terminal and the aircraft.
We are great team players working collaboratively with others whilst being focused on safety as our top priority and working to meet our airline client schedules. In an ever-changing environment our team delivers safe and efficient services on behalf of the many airlines that choose Swissport to provide their on-the-ground services.
The airport is a fast-paced and safety focused team environment. The work hours are variable to meet airline schedules, and include early starts, late finishes weekends and nights.
Requirements
Job responsibilities
What would make you stand out for this role?- You're focussed on delivering exceptional and safe service
- You have strong personal skills and can be an effective team player
- You're committed to learning and personal growth
- You're self-confident and can stay calm under pressure
- You have excellent presentation and grooming
- You're organised and can manage your time well
- You’re physically capable of handling passenger baggage and manoeuvring wheelchairs as required
- You're a fluent English speaker
- You have basic - intermediate computer skills.
Why you will love working for Swissport:
- Swissport is the world's leading provider of ground and air cargo services active across the globe
- Our roles are permanent part-time, with full training provided
- Being part of a great team
- Industry benefits
- and much more!
If you have any questions, please call the Launch Group recruitment on : 01912618456.
**Due to airport security checks, you must have lived in the UK for the past 5 years.**