Crewe - Operational Service Administrative Assistant: Leighton Hospital

Job overview

Are you an enthusiastic, motivated Administrative Assistant wishing to join our dynamic and forward thinking dietetic service based at Leighton hospital, within Central Cheshire Integrated Care Partnership.

The Dietetic teams work across Central Cheshire providing a service for wards at Leighton Hospital, outpatient and general practice clinics, virtual and face to face group education and community visits.

It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive of other colleagues within the team.

Main duties of the job

The post holder will be required to manage calls into the service, book appointment via the outpatient and community IT systems and support the administration of group education sessions and patient record management

Good communication and organisation skills are essential, alongside the ability to work under pressure, prioritise and use own initiative. Working flexibly as a team player to support deadlines across the administrative team is vital.

Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Detailed job description and main responsibilities

See attached job description for full details:

To provide comprehensive administrative support to the Dietetic team including managing calls referrals and supporting clinical staff to respond to the health needs of the population of the CCICP and MCHFT

To support the Dietetic service to liaise with a range of internal and external services and teams regarding appointments and multidisciplinary meetings

To exercise own judgement based on acquired knowledge and experience as to when to deal with queries personally and when to involve other team Dietetic team members and with what degree of urgency

Person specification

Qualifications

• 5 GCSE’s grade C or equivalent. Must include English.
• Proficient in Microsoft applications including Outlook, Word, Teams, Excel and Power point.
• ECDL or equivalent

• Knowledge of medical terminology

Experience

• Previous Administrative experience
• Knowledge of confidentiality in accordance with Data Protection Act and national/local guidelines

• Previous NHS administrative experience
• Understanding of computer systems used by the service

skills and knowledge

• Excellent verbal and written communication skills
• Ability to prioritise own workload
• Good interpersonal skills
• Excellent time management and organisational skills
• Proactively manage change

• Please let us know if you require an adjustment to our recruitment process.
• All correspondence will be sent via the email address you have registered as your TRAC account.
• Selection is based on the Trust's values, and the criteria outlined in the Job Description for the role.
• Employers have a legal responsibility to ensure that their employees have a “right to work” in the UK. Mid Cheshire Hospitals NHS Foundation Trust hold a Sponsor Licence, which means that we MAY be able to sponsor you IF the role meets the UK Government requirements for sponsorship. Not all NHS roles are eligible for sponsorship. To be eligible for sponsorship, the role must be in an eligible occupation code and must meet the skill level and the minimum salary threshold (usually £38,700 per year for Skilled Worker or £23,200 for Health Care Worker Visa). You can find more information on the Government website.
• Staff recruited from outside the NHS will usually be appointed at the entry point (bottom) of the pay band.
• Appointments are subject to a 6-month probationary period. LED Doctors are subject to a 3-month probationary period.
• Please provide a contact email address for referees when you submit your application. We will not request any references until after you have been made a formal job offer.
• You will be required to pay for your DBS disclosure (where the post requires one). This will be done via 3 monthly instalments from your pay. We encourage applicants to join and remain registered with the DBS update service.
• We do not reimburse travel to interview expenses.
• Some posts may have implications on existing NHS Pension Scheme arrangements. For further information please visit the NHS Pensions Agency website: https://www.nhsbsa.nhs.uk/nhs-pensions
• Secondments will be considered for fixed term positions when both parties agree. Candidates should seek approval from their current line manager before application.