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Santa Cruz Tan & Victory Casino Slots provide the latest in tanning and casino slots entertainment across the UK. We operate the best tanning, gaming and amusement machines on the market and pride ourselves on offering outstanding service for our customers.

Applicants must be at least 18 years of age to be considered for this position.

Typical Shift Patterns: Daytime - 08:00 - 15:00, 09:00 - 16:00

Number of shifts: 4-5

What is the Role?

As a Customer Service Assistant, you will work as part of a team to deliver excellent customer service. Your tasks will include:

• Advising customers on the tanning options and appropriate lotions.
• Upselling tanning products.
• Building rapport with our customers.
• Serving refreshments.
• Cash Handling.
• Compliance with regulatory requirements.
• Ensuring the venue is clean and welcoming at all times.
• You will split your time between Santa Cruz Tan and Victory Casino Slots.

• An interest in beauty / tanning would be advantageous but not essential.
• An outgoing person with the ability to greet our customers and deliver excellent customer service.
• Someone who is well presented with good timekeeping and attendance.
• We operate 7 days per week therefore the ideal candidate will need to be flexible and adaptable.
• Able to follow direction and comply with company policies and procedures.
• Must be over the age of 18

• Career progression opportunities
• Employee Training and Development Program
• Overtime available

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have.

Benefits:

• Company pension

Schedule:

• Day shift
• Overtime
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Reference ID: VCL18102024SCTDS