Assistant Domestic Manager - Royal Site
Job overview
The Domestic Team at LUFT are a Team that make a difference, we are looking for a passionate, highly motivated Assistant Deputy Manager to join our busy Domestic Services Team at The Royal Liverpool University Hospital.
As Assistant Domestic Manager you will be a key member of the Domestic management team, supporting the audit and compliance of the Domestic Services with day-to-day interface with managers in Estates and Facilities, and the wider Trust. You will need to be able to demonstrate experience of auditing, compliance and coordination of Mandatory Training, have strong people skills to develop partnerships.The post holder will be required to provide specialist knowledge and advice to service users, in regard to The National Standards of Cleaning 2025, COSHH and Infection Prevention & Control procedures, you will need effective IT, written and verbal communication skills.
Knowledge and experience of a cleaning service is essential, you will be able to work under pressure with the ability to work as part of a team using your own initiative.
There will be occasional late finishes, and flexibility is required, working Wednesday to Sunday.
Main duties of the job
Liverpool University Hospitals are seeking to recruit an Assistant Domestic Manager for their Royal Liverpool Hospital site.
As the Assistant Domestic Manager you will be responsible for monitoring the service in line with National Standards of Cleaning 2021, Service Level Agreements and Trust Policies within specification and KPI's. This will include Individual and joint monitoring and auditing of the day-to-day service delivery.
To ensure that cleaning is delivered to the National Standards of Cleaning 2021 and The Trust required standards. You will manage a supervisory team and have daily contact with key stakeholders such as infection prevention & control, Matrons and ward managers.
The Assistant Domestic Manager will provide administrative and clerical support to include word processing of correspondence and reports, update and maintenance of spreadsheets. The post holder will be expected to use specific software packages for the monitoring and recording of audits and be able to interrogate such systems as required, update databases and use devices to record observations of the services being monitored or audited.
Cleaning Management experience is an essential element for this role and experience within an healthcare environment would be beneficial.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
Detailed job description and main responsibilities
To allocate tasks and responsibilities to the domestic supervisory team and take the necessary steps to ensure the specified service is provided.
To liaise daily with Ward Managers and be proactive in resolving difficulties in order to build and maintain good working relationships.
Attend meetings as requested with Control of Infection, Matrons and Sitemanagement as required to assist in effective communications with both managers and service users.
Carry out regular Supervisor 1-1 meetings to assist in effective two-way communication and to communicate the Trust’s aims and objectives to Supervisors to then cascade to Domestic staff
Control staffing worked hours, organising workloads fairly and ensuring that labour hours are kept within the master rota.
Ensure Health and Safety compliance including conducting investigations into any accidents and the development and documentation of Risk Assessments.
To ensure that all machinery is safely maintained via the completion of an annual portable appliance test
Development of local work schedules highlighting and monitoring general working practices and providing comprehensive and easily understood written instructions.
To assist the Domestic services manager with the day to day management of external contracts
For a full list of duties, please refer to the attached job description
Person specification
Experience
Essential criteria- Experience of domestic services management
- Experience of domestic services within a non-healthcare environment
- Experience of domestic services management within a healthcare environment
- Experience of working as a Domestic cleaning assistant within a healthcare environment
Knowledge
Essential criteria- Technical knowledge of Domestic cleaning
- Financial management and budget control,
- Health & Safety
- C.O.S.H.H
- Employment law
- infection prevention & control
Qualifications
Essential criteria- HND or equivalent in relevant area
- Supervisory or management qualification or equivalent