Senior Product Manager Operations Risk Compliance GSRC

You will need to login before you can apply for a job. Senior Product Manager, Operations Risk Compliance - GSRC Sector: Audit, Operations and Facilities Management, Project and Program ManagementRole: Senior ExecutiveContract Type: PermanentHours: Full TimeDESCRIPTIONGlobal Solution & Risk Compliance (GSRC) is looking for a dynamic and seasoned product leader responsible for defining, building, and delivering the end-state experience of our associates in efficiently performing their operational work in line with our 3YP.

Starting from the definition of user requirements, the role will drive product strategy and specifications, overseeing and owning the overall product development and delivery in close collaboration with our partner tech team(s). The Sr Product Manager will be responsible for effective engagement with both tech teams and global operations, ensuring that we optimize our capacity for the best return to our Customers across our different objectives (quality, cost, and experience primarily) and consistently deliver on our committed goals.

We are looking for a Product Manager who will own and drive product management across a range of products, including work item storage and ingestion, clustering, work execution user interface, and quality control, as well as defining and delivering additional opportunities for associate work assistance/automation.About this roleYou will lead high-impact initiatives to improve associate experiences across regulatory compliance functions, helping associates to complete work items with effective robust tools to deliver and improve upon Quality and Throughput Key Performance Indices (KPIs).

You will drive the product vision and roadmap, partnering with tech teams and stakeholders across compliance functions and deliver engaging features that delight operational and program customers and drive key business metrics. This is a highly visible role that will require a customer-obsessed mindset, strong collaboration skills, and the ability to influence without authority.Key job responsibilitiesDefine product strategy and manage the product roadmapDevelop detailed business requirements, user stories, and product specificationsWork cross-functionally in developing an idea and gaining support from all stakeholdersOversee and own the overall product development and deliveryEstablish metrics and key performance indicators for successDevelop go-to-market strategies to drive awareness, education, and selling partner adoptionBuild strong partnerships with both technical and non-technical teams such as analytics (data, system development and business intelligence engineers, software developers, etc.), operations, supply chain, and finance teamsProvide differentiated insights based on key metrics, historical data, and post-mortem analysisCommunicate with senior management and other business/technical partners on product decisions, program status, and risksBASIC QUALIFICATIONSBachelors degree or equivalentExperience owning/driving roadmap strategy and definitionExperience with end-to-end product deliveryExperience with feature delivery and tradeoffs of a productExperience as a product manager or ownerExperience owning technology productsExperience with product cycles of 6+ monthsExperience in product or program management, product marketing, business development, or technologyPREFERRED QUALIFICATIONSExperience in influencing senior leadership through data-driven insightsExperience working across functional teams and senior stakeholdersAmazon is an equal opportunities employer.

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