Pharmacy Operator (Operations & Dispensing Support)

You’ll also support stock control, keep records up to date, and make sure the warehouse remains clean, safe and compliant at all times.

This is a hands-on, multi-functional role responsible for keeping materials and orders flowing, supporting dispensing under supervision, and maintaining inspection-ready standards at all times.

Reports to

Superintendent Pharmacist & Responsible Pharmacist (daily supervision)

• Fluent English (spoken and written)
• Experience in warehouse, logistics, healthcare operations or similar
• High attention to detail (counts, batch numbers, labels, expiry dates)
• Basic IT skills (email, spreadsheets, stock systems, label printing)
• Reliable, organised and safety-focused
• Good timekeeping and willingness to learn

• Experience in pharmacy, dispensing or healthcare environment
• Exposure to GMP/GDP or regulated environments
• Interest in compounding or pharmaceutical production

1. Warehouse & Goods-In

• Receive, check, and store deliveries per SOPs, reporting any non-conforming stock.
• Maintain supplier documentation.

1. Inventory & Stock Control

• Maintain accurate inventory records, support stock rotation (FIFO/FEFO), and assist with stock counts and discrepancy investigations.

1. Dispensing Support (Under Pharmacist Supervision)

• Assist with labelling, packaging, and final order preparation, ensuring correct product details and escalating discrepancies promptly.

1. Picking, Packing & Dispatch

• Pick, pack, and prepare orders for dispatch efficiently, ensuring packaging meets quality and safety standards.

1. Returns, Waste & Housekeeping

• Log returns, quarantine items, prepare waste for licensed disposal, and maintain cleanliness in warehouse and production areas.

1. Quality, Compliance & Records

• Maintain accurate records, follow SOPs and GMP/GDP principles, report errors or safety concerns, and support an inspection-ready environment.

1. Teamwork & Flexibility

• Work across warehouse, dispensing, and production; support team priorities in a fast-paced environment; and communicate effectively with pharmacists and operations teams.

• Discounted staff rates on premium in-house products
• Daily availability of snacks and refreshments
• Frequent team and company social gatherings
• Comprehensive training provided for dispensing support tasks
• Potential to progress into production and compounding roles over time